Wolfer's Home Services
121st, Vancouver, WA

Wolfer's Home Services Reviews

3.1 stars based on 13 reviews

Featured Comments:

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  Natalie Syphrit

  2.0

  I would not recommend this to anyone. I had a/c installed last month, but their communication is absolutely terrible. I’ve still gotten no information on how I make my payments, not have I gotten any info on how to use the new system. When attempting to register the unit with Lennox for the warranty, I discovered they didn’t even give me all the info I need to do that. I suppose I’ll have to call AGAIN and ask AGAIN how I can pay for all of this stuff I can’t even really use. I could type more but I’m tired.

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  Justin L.

  3.0

  The technicians are very friendly and do a good job most of the time. I've read other reviews on here about Wolfer's where people recently reported how nice it was that they got help on the phone for frozen condensate lines. That is nice, but here's the issue: if the condensate line froze and Wolfer's did the installation (as happened to my neighbor), then this is their mistake and they should be covering the costs. Wolfer's doesn't see it this way, which is wrong. Each interaction that I have with them makes me question their company customer service and pushes me from using them again. I just get the feeling that I am being taken advantage of each time. I only gave them a 3 out of 5 because the technicians do a pretty good job typically. Management needs to stop making customers feel taken advantage of.

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  Sunmi Bausmann

  1.0

  My sink was clogged and it was not fixed after $350. Wish at least let me know if this is something they can't fix or what could be additional service and cost. Person who worked on my sink said it might drain slowly but shouldn't take two days. I emailed company and company never respond. Some said this is what I need to pay the price to know how to find the good and bad company but if company respond to my email, it wouldn't be this bad.

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