Wischmeyer's Plumbing Plus
Hollenbeck, Rochester, NY

Wischmeyer's Plumbing Plus Reviews

4.9 stars based on 222 reviews

Featured Comments:

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  Jennifer Woodring

  5.0

  The service tech showed up two hours late and I had to call the office to see if I was still scheduled. When he did arrive he was very professional, friendly, and efficient. I felt the price was fair and competitive. I appreciate that the tech wore a mask while in the house. Will recommend to others and use again if necessary.

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  Response from the owner

  Thank you Jennifer for taking time to leave feedback on your service! We show your appointment was booked for the 12-3pm window and GPS has him arriving around 2:50pm but we certainly were cutting it close! We strive for excellence and if we were unclear at the time of booking on how the window of time works we would love to hear how to improve that! We send email confirmations of the appointment to avoid this from happening and try to call if we are running behind so we aren’t wasting anyones time waiting! Glad we were able to get you resolved and very much appreciate the recommendation. Have a great day!

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  Sailajananda Mukherjee

  5.0

  Our water heater quit suddenly and the status indicator light window was blank. There was no pilot light visible. I needed the help of a professional technical person to run a diagnostic and an estimate for any repair the heater needed. Paul Achim of Plumbing Plus answered my questions as he was going through his checklist. His knowledge and expertise was evident. I appreciated his explanation of technical terms in layman’s language. He highlighted pros and cons of current condition of our water heater and an estimate for addressing these and related issues. I am satisfied with his service and would not hesitate to recommend him and Plumbing Plus!

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  Response from the owner

  Thank you for taking the time to leave such amazing feedback regarding your experience. We are thrilled Paul was able to assist with your water heater issue and provide some recommendations. Have a great day!

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  Sharon Gass

  5.0

  They were very quick to respond to my voicemail on a weekend and since it wasn't an emergency, we scheduled an appointment for first thing Tuesday morning. Erik was in time, professional and knowledgeable. He diagnosed the problem quickly and clearly explained what repairs were needed. He quickly took care of the installation and left no mess behind. I highly recommend them.

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  Response from the owner

  Thank you Sharon! We are happy to hear Erik was able to assist with your plumbing repair. Your feedback is very much appreciated!

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