Wilks Air Conditioning & Heating
Waleetka, San Antonio, TX

Wilks Air Conditioning & Heating Reviews

4.9 stars based on 126 reviews

Featured Comments:

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  Matthew Flores

  2.0

  5 stars for professionalism and work completed. Questionable pricing.... $650 for installation of the disconnect box. The part itself is likely $50. I was unaware that I was paying a high price until I called a few other repair companies after the work had been completed and they informed me that the price I paid was high. Their estimate was around $300. I assumed price would be fair since they have a lot of good reviews. Beware of high prices and make sure to call around for estimates!

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  Response from the owner

  We greatly appreciate the recognition of the professionalism and work done by the technician that provided you service, Rick. Our company prides itself on not only providing quality parts and materials, but also quality service technicians and office staff. We recognize that other companies might sell the repair performed at your home for less money, however, we can't be sure that they would have installed the same product or provided a service technician of the same caliber as Rick. Not only did Rick install a new disconnect box, he also provided a full checklist on all your electrical components and refrigerant circuit, made sure your condensing unit was in pristine condition once he left, and provided you with a pound of refrigerant a no charge to make your unit run more efficiently. We are very comfortable with our flat rate pricing and we will continue to make providing exceptional service a priority. Thank you for your feedback.

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  Dave Molina

  5.0

  I had the best experience with Wilkes. Their office staff was courteous and pleasant to talk to, and they were able to get a technician to my home quickly. The technician was very professional and helped me understand all that was going on. I really appreciated their help and will continue to call them when things come up.

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  Crystal Flores

  5.0

  I called Wilks to get my heater checked out, it was working but not well. Jim Loftus squeezed me in today (my appointment was tomorrow), and he was quick helpful and knowledgeable. We will definitely be scheduling our maintenance with them.

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