Weathermaster HVAC Sales & Service
OH-741, Springboro, OH

Weathermaster HVAC Sales & Service Reviews

4 stars based on 4 reviews

Featured Comments:

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  Timothy Gerdau

  5.0

  Since 1998 Weathermaster HVAC Sales & Service has been servicing the tri-state area. We provide fast , friendly and quality service for our coustomers. So if your having heating , cooling or plumbing issues or in need of ductwork or dryer vent cleaning or just wanting a second opinion give us a call to schedule appointments.

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  Mrs. Corey Messer

  1.0

  If I could give them a zero I would. I’ve had the worst experience with this company as a customer then I may have ever had anywhere else ever. I wrote a check that came back NSF. I went to my bank and my bank said they did not see the check even trying to come through and that the funds are in my account so they were confused. Tim, the owner called me and said he need another check with a $35 fee added and I requested a copy of the NSF check. I never received a copy of the NSF check but Tim was near my house and said he could come pick up the new check, out of the concern and confusion and walking out the door, I wrote another check for a higher amount without a copy of the returned check at that time. He picked it up. Two days later I had an ACH withdrawal out of my account for $41. It stated it was a Weathermaster fee. I never gave them any permission to withdraw money out of my account by ACH. The second higher amount check cleared my account the next day. Five days later the first check (NSF) cleared my account. At this point I have paid them twice and an additional $80 with no proof from my bank that a check even tried to come through the first time. WHAT A MESS! So like any normal concerned person would, I call and leave a voicemail. No response. I texted Tim (the owner) because he and I have been in open communication via text just fine up until this point. No response. It was like pulling teeth to even get a response over this matter when they had been very easy to contact up into this point. It was like pulling teeth to even get a response over this matter when they had been very easy to contact up until this point. Three days later I sent an email and I get a response from a person who won’t even tell me who I’m responding to. I have never seen a business handle a situation like this so poorly. It’s a week later and I still don’t have a refund, I still have never received the decency of a phone call to discuss the issue (which is all I wanted in the beginning) and after several requests I still have no idea who I’m corresponding with an email. I did hear that his elderly mother runs the office so that is who I am assuming I am speaking with in email. It literally blows my mind. DO NOT HIRE THESE PEOPLE. I don’t know about you but $900 is a lot to me and to have a company tell me “I don’t know what to tell you, you need to call our bank.” Is unacceptable!! I didn’t write your bank a check. I did not do business with your bank. Your bank did not do a service for me. YOU DID. I provided them a letter from my bank and screenshots of all of these transactions that have went down and they still refuse to believe that any of this happened. I then get a letter saying that I’m being slanderous and to cease contact with them?? I had done nothing but state facts and prove to them money had been deducted from my account twice and I paid two fees. At this point I’m not sure if they had me write two checks on purpose or if they truly just have no idea how the banking system operates. Either way, It has been the worst experience of my life and I cannot tell you enough how awkward and rude Tim was and how incompetent his office is. I hope I save someone else from the hardship I’ve endured by writing this review.

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  Terry Townsend

  5.0

  I called on a hot day after my lawn guys cut a wire to my air conditioner. They showed up the next mornig and promptly repaired the wire and put it in conduit so it wouldn't happen again..

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