Washington Energy Services
St, Fife, WA

Washington Energy Services Reviews

4.4 stars based on 168 reviews

Featured Comments:

• E

  Erik Schmidt

  5.0

  I used Washington Energy Services to replace my furnace and install a brand new AC system for my 1970s era home. Compared to competitors, WES did the most robust intake process by listening to what I was looking for and assessing my house for what would be functional and effective. From there, I was only met with professionalism with everyone I interacted with from the in-office staff to the installers. The installers were on time, communicative, professional, and left my house cleaner than they found it. 10/10 would recommend.

  ---

  Response from the owner

  Hi Erik! Thanks for your review! We're so glad to hear that you had an all around great experience working with our team. We hope you enjoy your new furnace and AC! Please feel free to reach out any time if there's anything else you need. Have a great day!

• D

  Deanna Carkeek

  5.0

  Jason showed up on time, checked our generator, gave us our options then promptly took care of the servicing of our generator. He had all the parts needed with him so we didn't have to wait to get it repaired. Jason was polite and answered all our questions. Definitely recommend this company!

  ---

  Response from the owner

  Hi Deanna! Thank you for your review. We're happy to hear that you're satisfied with your experience and that we could help service your generator! We'll be sure to pass on your kind words to Jason. Thanks and have a wonderful day!

• E

  Eric C

  1.0

  I am not one to write reviews but you should be aware of the craftsmanship that you will receive from Washington Energy Services. Our house needed to be resided as we had the old recalled LP siding. The salesman was nice and to be honest was the best part of the experience except I am a little disappointed he never came back by to see how the job went. After all he is the one representing the company. From there it just never got any better and to be honest it was worse than I thought it really could be. I own a commercial construction company so I know about best practices in construction and warranties. Well, the issues started off where the siding and the vertical trim boards meet and we had gaps from 1/8 to 3/8". I met the PM and the job lead at my house to discuss the issue and I really got excuses why it happened and that James Hardie's best practices are just a good guide on installing. Just so you know I am pretty sure James Hardie would disagree with the PM's conclusion on James Hardie' best practices for installing their product! Well after I reminded him, the PM, that it was Washington Energies reputation on the line he proceeded to agree that the siding needed to be fixed. And they did to their credit. I was disappointed on the last day the crew was in a hurry to get home for the holiday weekend and we cruised around the house as a quality check. Keep in mind that we walked on the ground and we have a two story home. A week later my wife and I painted the roof fascia to match the new trim before we had the gutters installed... Well, I found a whole roof line that wasn't caulked and loose siding. They said they would come out and fix it and make it right. They did come out and installed the screen door and were to finish caulking. We were on vacation when they came back to fix this issue. Today I got out my camera with a mirror lens to check to see if they actually caulked. Well they did not! I am tired of managing this project for them. I am apparently quality control for them and for them to follow best practices. If you have had quotes for James Hardie siding replacement then you know how much this costs and for them to not manage the project is a disgrace to their company and reputation.

More reviews (2)