Expert Air Control
Valley, Puyallup, WA

Expert Air Control Reviews

4.9 stars based on 136 reviews

Featured Comments:

• M

  Martsi Stuart

  5.0

  The Expert Air Control team was amazing. They worked very hard to design and install the right AC and Heating solution for our home (a remodeled 1935 lake front cabin). They determined and through hard work created elegant solutions to work within our old home structure and challenges. The install team was especially great - working long days to get the system set up just right. I would highly recommend Expert Air Control to friends and family members (we found them as our neighbor recommended them to us after using them to install a ductless heating and AC service in their home).

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  Response from the owner

  Thank you so much for the business.. I am glad we exceeded your expectations. Please let em know who referred you and we will send them a nice thank you gift.

• S

  Shirley King

  5.0

  My new furnace was installed a couple of weeks ago by Juan and Cameron. They were on time, friendly, and very professional. These two made a dynamic team and although the space for the furnace was less than ideal, they figured it out and everything worked out. Very impressed with them and would recommend them to anyone!

• F

  FrmGrl !

  4.0

  2021 / Our current home. I figured I would try using them again. I again requested for Wes / no Wes. No call ahead. Service guy was very nice. Didn’t offer to put on booties . Left marks All over my floor. I don’t like to leave low stars is why I went with 4 with that being said I feel the customer service side should be a tad better. 2018 / We have used this customer for several years and the one technician that had come out the first few times (Wes) was fantastic, we then paid thousands of dollars to have a heat pump installed, which sometime after this they had merged. I had set up a maintenance agreement which I signed on a I-Pad to have our heat pump, furnace and gas fireplace inspected every 6 months, never happened. I called and they promised this would happen, never did. I then scheduled another appointment and they ended up being 2 hours later than I was told. Then we decided to make 1 more attempt only because of Wes being fantastic, then we ended up getting another technician when we specifically asked for Wes. It just seems the communication has gone down hill drastically. We will be looking for another service provider going forward. Thank you Wes for the wonderful service prior to us having the heat pump installed.

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