Victor's Air Conditioning Co
Lincoln, Middlesex, NJ

Victor's Air Conditioning Co Reviews

3.2 stars based on 6 reviews

Featured Comments:

• J

  John Emerson

  5.0

  I've used Victor's for the last 5 years as I have 2 York systems. They replaced a coil on one unit as it was leaking. Just had them out on the other 5 ton unit yesterday. Moe did a great job. Hats off to Sue as she made it happen. They are really busy but she ensured (even with overtime) that they got me squared away. Sue has a tough job dealing with customers and her own team. She is the best. Victor's - work had to keep her.

• C

  C C

  2.0

  Victors came for a minor repair (ingnition switch) for our furnace. The repairman was Not the friendliest when I asked him to put something over his boots because there was snow outside. They charged 2 hours for labor that took 20 minutes. The repairman never cleaned up and called to return the following day to pick up his tool he had left on our basement floor. Customer service is lacking on many levels.

• C

  Christopher Sikora

  5.0

  My wife and I purchased a home built in 1982 with an AC unit built with the house. Last Summer (2013) our A/C went out blowing only hot air. I called another A/C company that charged us $750 to essentially ad freon and I believe vacuum out our coil. That lasted until June this year when the same problem occurred. I called the same company who did the same work but charged $450 this time for just the freon, yet one week later our house was blowing only hot air again. That was an expensive week of A/C. I called them up in frustration. They said I have a leak a coil somewhere and that the only thing they can do is put more freon in and hope it lasts, or replace my entire unit for $8,000 considering the age of the unit. In a panic we needed to get second opinions and we called Victor's Air Conditioning. Victor's A/C came and checked out everything. They determined that I really don't need to replace the entire unit because my condenser unit wasn't as old as the house and has at least 5-7 good years left in it. (The other company never bothered to check the age of the condenser unit, and I never thought to consider that.) They determined the leak was caused by the evaporator coil inside the furnace. They replaced the evaporator coil for almost 1/7th the cost of replacing everything. They worked right around my schedule and were very professional. We actually had a few minor adjustments that needed to be done after the fact because our expansion valve was loose, but the they came right out every time and made sure we were comfortable in no time. I think in an industry where you as the homeowner are not the experts, it is really easy to be taken advantage of. I write this review in gratitude of working with Victor's. They are honest and saved my family a lot of money. I highly recommend their services, and if for whatever reason you are between several close estimates, let this review be a reminder that if you go with Victor,s your not hiring a company out to scam you, you are hiring a company who will get the job done right, and who is looking out for your best interests! Chris Middlesex, NJ

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