Vetter Air
Center, New Braunfels, TX

Vetter Air Reviews

4 stars based on 21 reviews

Featured Comments:

• C

  Cory Harp

  1.0

  I own a local hotel, and had some refrigerator issues, to which I thought Vetter Air would be able to help. Reviews seemed solid, and we contacted them to ensure our brand of refrigerator would be able to be serviced by their technician. Technician arrived, and was friendly, however a three hour service call, he made no attempt to diagnose the issues. He assumed since it was cold, the refrigerator was working. Our issue was the on the lowest setting, it was freezing product. He thawed out the refrigerator (where he spent most of his three hour service call in the car) talking on the phone. He then tested the temperature to ensure it was cooling? My issue was it was icing up. On top of that, I have yet to receive an invoice, but they were able to collect the money 10 minutes before technician left. I've worked in hospitality for 14 years, and I've never been more disappointed in a vendor before.

• B

  Brendon Bowman

  5.0

  This is a truely honest Texas company! I recently remembered when I called to book a routine pre summer checkup for my system that I forgot to review them. I bought a home last year and was told by several companies I would need a new system. They couldnt figure out what was wrong. I called Vetter and they sent someone out ASAP, a service technician came out and within an hour he found my system was missing a coolant filter and a simple metal ball bearing. After fixing those issues the system worked great! They didnt try to over sell or lie, they simply came and fixed our system!

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  Response from the owner

  Thank you for your awesome review Brendon! We truly appreciate you taking the time to provide feedback🙂

• S

  Sue

  5.0

  I have used Vetter Air for all my air conditioning issues and they are awesome. And it starts right at the phone call I have to make explaining my issues. The office personnel have always been very courteous & extremely nice to talk to. The guys that service my air conditioner have always been courteous & knowledgeable. (I have had a different one every visit.) I will continue to use them & refer them out. I appreciate the relationship I have with them Thank you

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  Response from the owner

  Thank you so much for this awesome 5-star review. We really appreciate you being a loyal customer and helping to share the word about us; it truly means a lot! We’re here for you anytime!

More reviews (2)