Valley Heating and Air
Creek, Grants Pass, OR
- Phone:
- +1 541-479-6700
- Website:
- http://valleyheatingandairconditioning.net/
- Address:
- 2750 Board Shanty Creek Rd, Grants Pass, OR 97527
- Hours:
- Monday8AM–5PM
- CLOSED
- Reviews
- Map
Services
Valley Heating and Air Reviews
4.7 stars based on 40 reviews
Featured Comments:
J
Jaxxon Drave
5.0
Amazingly fast response after I called. The problem was found, clearly explained, and parts ordered almost instantly. VERY PROMPT Heat works amazingly great now
Response from the owner
Thank you for the nice comments and we really appreciate you.Thank You.Eric
K
Kayla Warrick
1.0
Eric William has the worst customer service I had EVER experienced in my life! He was RUDE and had ignored questions I had asked and told me I could wait until he was finished with an angry tone. Never will I ever have this guy in my home again! I felt so uncomfortable almost like he tried to intimidate me! And was very uncomfortable for my guests who just do happen to be there when he showed up. His attitude is truly embarrassing! It’s not cool to try and intimidate a woman or anyone for that matter!
Response from the owner
There is pictures available of the severely bad condition system in your home.Tenants are responsible for maintaining their filter to prevent this condition which can cause severe damage to the system.When arriving to your home we located this immediately and tried to explain to yout he problems this condition will cause. As an Hvac company it is our responsibility to inform the owners and managers the condition of the equipment in all their rental properties we visit. Sometimes this is not a good thing for tenants due the lack of changing filter. If for any reason. I seemed short or rude that is not my intention and I'm sorry. If for any reason you would like to talk more about this matter, please call anytime. Eric Williams 5414796700
J
Jess Port
5.0
Eric and his crew are very nice and professional. They updated a whole new system for us. It looks great and works awesome. Eric and his crew worked hard and were all gentleman. I will continue to have them take care of our home with it comes to our ac and heating needs.
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