United Refrigeration Inc
Park, Hendersonville, TN

United Refrigeration Inc Reviews

4 stars based on 11 reviews

Featured Comments:

• T

  Tommy Vaden

  5.0

  These guys are top notch. Always friendly and professional. I have been going here for years since the CC Dickson days and it’s still awesome every single time I go in there. Highly recommend these guys!

• B

  Big E

  2.0

  If a Johnstone supply was around, I would go there. I only go here when I have to

• G

  Glen Novitsky

  1.0

  A year ago I had a sensor go out on my HVAC unit, and I was not getting any heat. A Major HVAC service company came to fix my unit, however they sent a new young tech who spent hours trying to figure out what was wrong. He finally gave up around 8PM. They sent another tech at the next available time, which was almost a week later. This tech had years under his belt and found the sensor in a matter of minutes. I couldn't believe it, but he said that due to the troubles and time it took for them to fix it, he showed me the part which was SIMPLE to replace, and told me to go to United to get the part. I did, and it was a simple transaction and fix. Well, last weekend the same part failed. I got up extra early and headed to United to get the same part as I had to get to work ASAP. This time, I was told that they now only sell to contracting companies and gave me some BS story about being liable for selling parts that if not installed correctly or the wrong part.. blah blah blah, they would be liable and wouldn't sell me the part. They wouldn't even give me a lead on another supplier company that might. Long story short, I found another distributor 5 minutes from my house who sold parts to the public. $9.09 later, I have heat again. Don't waste your time with this company as all they are doing is trying to help their contractors fleece customers by over charging for parts after they mark them up at high percentage rates. Horrible policy.

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