Star Heating & Air Conditioning
Commerce, Hendersonville, TN

Star Heating & Air Conditioning Reviews

4.9 stars based on 34 reviews

Featured Comments:

• D

  DTP

  5.0

  If you're like me, you rely heavily on customer reviews, and for that reason, I chose Star Heating & Air as my choice for a new heat pump system in my home based on their overall rating. Honestly, I had 5 companies bid for my business and Star was the best value for the cost. Their crew (and yes, it was at least a 5-6 member crew) literally came out the next day to install my new system. It took them roughly 4-hours and everything is running smoothly now with no issues. NOTE: They were also the most responsive company I encountered in communication as I thoroughly covered all details of the install, product, and warranty with them on multiple phone calls and emails. I had never used Star before, so this was my first experience and it was in retrospect, a wise decision based on the professionalism and integrity they demonstrated before, during and after the installation was complete. I highly recommend this local company for your HVAC needs.

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  Response from the owner

  We appreciate your business, and do pride ourselves in taking care of ALL our customers the same way we (as homeowner’s ourselves) would like to be treated. Thank you for the kind words! - Star Family

• B

  Brandan Tuck

  5.0

  Called this company to get a consultation, they came within an hour to give me a consultation (free of charge , since it was a simple fix.) I then inquired about some additional HVAC work. They gave me a quote by the end of the work day. I then scheduled the work for the following morning. 4 servicemen showed up and did a great job on my new exposed HVAC system. They were done within a few hours. Very professional, prompt and high quality. Highly recommended and overall great experience, from start to finish!

• D

  David Borum

  5.0

  This is my second time using STAR and what an honest and professional experience. First time was 3 years ago to install a ductless unit in our bonus room. STAR was over 1k less than 3 other companies. Second time was today. AC went out and the inside temp was 90, called at 7:30am and within 2.5 hours later Mickey fixed the unit (replaced something) and the charge is around 150.00. That would have been the service call with other outfits. STAR especially Mickey and Mike are incredibly honest and they are the best in the business. Thank you!!!

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