True Patriot Heating and Air Conditioning
Jonesboro, Mcdonough, GA

True Patriot Heating and Air Conditioning Reviews

4.9 stars based on 90 reviews

Featured Comments:

• M

  Montinez Johnson

  1.0

  Me and my wife have been in our home for one year. We have records of our services completed before we hired this company to come over for a yearly routine maintenance. This required a filter replacement and compressor coils to be cleaned. I wish I could upload the video and still images of this man(owner of the company) taking the side of my air compressor unit off, pulling the wire out and telling my wife that we need to replace the contactor. Basically in short words. I told him that we are ok for now and if it goes out. I can replace it myself. The guy didn’t know that I am a certified Hvac Technition also. I just look like this. I came home after work only to find out that my wife had been sitting in a house blowing air but not cool. So, I checked my unit. It was Tampere with. One wire was pulled out. Go figure! A wire from the same contactor he wanted to replace. I took a picture, viewed my video and seen him damaging my system trying to get more money from us. I highly recommend if you hire him or this company. Monitor his every move and make sure he doesn’t over price you. Take pictures before and after he completed to match with your before pictures. With I could show the video in reviews. I have heard about this before but would’ve never thought it would happen to me. Dishonest company and service. Don’t contract them..... Don’t use them............ When I called Kevin, he said he forgot to plug it back up. My response: why was he unplugging this part anyway? It has nothing to do with what I called him over to do. Also, the image showed that the cord was pulled out of the connector. The connector wasn’t unplugged. This man tried to get us to call him for another service call on something he damaged. I am pressing charges on him. Making the police report now.

• R

  Rg A

  5.0

  The team spent many hours repairing a difficult to find refrigerant leak. They did not charge me for their extra time. They were responsive, professional and courtesy despite the hot conditions they were working in. They were persistent in locating the issue and fixing it. They could have easily charged me double. It's hard to find contractors that have integrity and the Team from True Patriot has that and then some. It's the way you develop trust which is so important. Thank you Gentlemen! Outstanding service.

• M

  Matthew Fitzmaurice

  5.0

  True Patriot was great - from start to finish. My AC had gone out after I tried to install a smart thermostat myself. True Patriot quickly returned my initial call, and they were available at the desired time. The technician arrived early and was very friendly. He even showed up in a mask. The entire time here he was professional and friendly plus he worked efficiently. Upon inspection he needed a part for the AC unit, so he ran to the store and picked one up, returning and installing it in a very timely manner. After all was said and done, I was even able to pay electronically. I would recommend this company anytime.

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