John Davis Heating and Air
Atlanta, Mcdonough, GA

John Davis Heating and Air Reviews

4 stars based on 8 reviews

Featured Comments:

• K

  Kristen Crowe

  5.0

  Kevin came out to my house the same day when our heat quit working. He diagnosed the problem, ordered the parts and came back out and fixed the problem the next day. He was very professional, respectful and got my heat working quickly! I recommend Kevin and his team to anyone!

• B

  Bobby Holcomb

  5.0

  I would like to recommend John Davis Heating and Air. They have provided the best customer service ever. They installed a new heat and air system in my home a year age. The install was very professional, reasonably priced, and they were quick getting my home cool again. After about one year, I started having a problem with the air, I called them one evening after business hours. Kevin and John came out the next day on the 4th of July. They got the AC running again and ordered a new system and replaced it the next day. When they checked out the system and talked with the AC manufacturer, they replaced the entire AC unit, and evaporator coil, with no questions asked. Great job - no problems!

• S

  Steve Powell

  1.0

  Do not use this company! There are many other companies in the area who have significantly better customer service and commitment to their customers. I woke up this morning to find that our heat had gone out sometime during the night. I called this outfit because I saw they were close by. The woman who answered the phone did not ask me any questions she just immediately said “can I call you back?” Bad customer service from the start. A red flag that I ignored. So I said sure and she called back in about 15 minutes. I explained the situation and she said that someone would be available today and that she could schedule them for 2:00 – 5:00 pm. I said that would be fine I would make sure I was home by then. So at 4:30 I get a call telling me that no one will be able to come today and they would have to reschedule for tomorrow. I was obviously not happy about this as I had re-arranged my work day to accommodate their schedule. Needless to say I advised the lady that I would take my business elsewhere. I wish I had read their reviews a little closer. Apparently this business has customer service issues and obvious challenges when it comes to meeting their commitments. As there are quite a few HVAC businesses in the area you would think they would be a little more up on their game as competing against many other Heating/Air companies for the local business dollars is what keeps them in business.

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