Trent Heating & Air Conditioning - A Division of Jacksonville Heating Contractors
70, Havelock, NC

Trent Heating & Air Conditioning - A Division of Jacksonville Heating Contractors Reviews

4.9 stars based on 287 reviews

Featured Comments:

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  Sandy Sutherland

  5.0

  So far, I have had two maintenance checks about six months apart plus an extended "crisis averted" phone support conversation with Nicole and AmberLynn that ended very well! Everyone at Trent has been both friendly AND professional, a rare combination these days. I couldn't be happier with the personnel I've interacted with. I'm also glad to have an affordable contract for twice yearly checks of my heat pump, air handler, and everything in between. Even though I own a tiny townhouse, they have never treated me as unimportant compared to folks with big, expensive homes. That's very refreshing!! Like their slogan says, they really ARE like a reliable old friend!

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  Response from the owner

  Thank you so much for a great review! You are definitely important to to us and we are thrilled to serve you.

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  Mike Price

  5.0

  I had a minor issue with my heat pump and called Amber Friday. Amber stated they ;would have someone out Monday. Ed showed up promptly and was able to resolve the problem shortly. He is very efficient, well mannered, articulate and knowledgeable about Trent products. I recommend Trent and will use them again. Thank you Ed and Amber for taking care of this so expeditiously. Thanks, Mike

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  Response from the owner

  Thank you Mr. Price! We are thrilled you choose to work with us!

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  Tim Wilson

  5.0

  Excellent experience! The scheduler worked hard to meet my schedule. The technician Ed was diligent at keeping my home clean and informing me of his progress and condition of my hvac units. I highly recommend this firm for your home heating and cooling systems. Thank you for the reliable service.

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  Response from the owner

  Thank you Mr. Wilson, we appreciate your kind feedback towards our company.

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