Travis Heating and Cooling Inc.
Statesville, Huntersville, NC

Travis Heating and Cooling Inc. Reviews

4.2 stars based on 59 reviews

Featured Comments:

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  P Carter

  1.0

  If you have extra money burning a hole in your pocket, then definitely call Travis heating and cooling to come diagnose a minor concern with your AC system. You will get to know them on a first name basis with the multiple trips and misdiagnosis. Three separate trips for the same concern and it still wasn't fixed. One of the trips they even wired the thermostat wrong and had to send the lead tech, who figured it out and called the other repairman back to show him how to do it correctly...really? Kept charging me for parts that did not fix the concern, and the owner, Travis, would not call me back. I finally hired another company to get the problem resolved.

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  Ren Cameron

  5.0

  My husband and I had wonderful experience working with Travis and his team. We purchased our home in 2016 and had problems getting heat and air in our master bedroom and one other room. Travis and his team completed a thorough evaluation of our home and found the problem that so many in the past did not. They found one of our returns collapsed due to the framing of the dutwork system. The framing surrounding the ductwork was built with a 3 inch hole and should have been a 10 inch hole to properly fit the duct work (something the builder should have caught). Travis was able to partially connect the return so that we could get at least 40% of air and heat to our master bedroom. Our room feel so much better now. Prior to this we were using a fan in the summer and a heater in the winter in the master bedroom. We are cool now and we get heat as well. Travis worked tirelessly to provide a solution to an issue that was not his to solve. We are so grateful for the many hours he put in on his off days. Thanks so much for your patience and time. Jeral and Ren Cameron Huntersville Centennial Subdivision

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  Carolyn Cimino

  5.0

  Called Travis late AM and arrived the same day at time specified. He provided a quick resolution to our AC not running after only a few minutes of evaluating the situation. After cleaning a clogged drain pipe and drained the water out of the pan on the furnace he had the air working. He stated that in time we would need a new Central Air Unit to replace our 18 yr old one but assured us that it was not necessary at this time. He showed a genuine concern for me, the customer. I highly recommend Travis Air & Heating for your HVAC needs. QUALITY + PROFESSIONAL SERVICE!

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