Air One Cooling & Heating, LLC
Northcross, Huntersville, NC

Air One Cooling & Heating, LLC Reviews

4.9 stars based on 98 reviews

Featured Comments:

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  Mike Miller

  5.0

  Super timely service, with accurate diagnosis and very fair and reasonable prices. I highly recommend Air One Cooling and Heating. Just completed replacing my evaporator coil. Very happy with results! Great people, great company. I highly recommend this company!

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  Response from the owner

  We appreciate the opportunity to serve you and your family. It was a pleasure. Thanks for the 5 star review.

• C

  Christine G

  5.0

  LOVE LOVE LOVE Billy and Air One Cooling & Heating! They are so fantastic that our neighbors have now used them for a new AC unit and repairs. I love recommending Air One because they are so professional and timely. Every person we refer to Air One has been so happy with Billy and his team, it is lovely! We discovered Air One when our home's AC went out in the middle of summer. We received a few quotes and chose Billy because he was way more knowledgeable than any other company that came out to quote the job. He shared facts, information and recommended the proper sizing based on our home. He is a seasoned professional in all things HVAC related and not a salesman. He checked to make sure our system didn't just need a repair and worked with our electrician to see if the old unit could come back to life. It was grounded and couldn't be saved but I appreciated the effort and try. Billy is about putting the right unit in your home and gives you options in that range. His team went in an attic that was swelteringly hot to say the least to evaluate the situation. Install was a tough order because they were carrying a massive furnace up a flight of stairs and in an attic on newly refinished hardwood floors and painted walls. Air One was INCREDIBLY respectful of our floors and did a beautiful job. Billy made sure to put a towel down when they opened the attic door every time. If you just let him know, he makes sure his team takes great care. He went out of his way to make sure our home was without AC for the shortest amount of time possible when they was a shortage of units. His team took the absolute best care of our family. He showed up for us and cared in a manner that is rare. When we had a cooling issue pop up a few months later and my in laws were visiting he rushed out that night so my mother in law wouldn't have to sleep in a too warm home. My MIL adores Billy and the other tech that was with them. They showed up at like 7 or 9pm on a Friday night to get our system back up to full speed. When we had other remodeling work going on Billy and his team got along and worked well with our other vendors. He helped put in venting for our range hood to send the air outside rather than circulate in the home. He and his team worked with our electrician and contractor to get everything set up smoothly. We passed county inspections of the project in a breeze and the system works perfectly. (It was installed 6+ months ago.) Billy and his team continue to amaze me with their service and knowledge. They are so well versed in what they do it is refreshing. Billy is all about HVAC and helped our neighbors sort out a semi complex issue to get the house to cool evenly. Through inspecting they find the issue and present the best solution. Truly seasoned pros. They always take and share photos to show the issue with their recommendation. We just had them out to service our AC units for our home. We have been very happy with all of our Air One experiences since we started using them a year ago. I have and will continue to recommend Billy & Air One Cooling & Heating to anyone in need of HVAC help. You just will not find a better company!

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  Response from the owner

  We really appreciate you taken the time to leave us a 5 star review. Also, we want to thank you for given us the opportunity to serve you and your family.

• S

  Stephanie Clanton

  5.0

  My mom asked me to go online to find her a well rated HVAC place to perform her spring tuneup, and I’m so glad she called them! They found a huge amount of black mold in her AC line duct due to the home builder using insulation instead of a coated metal. She has been living in that house for over 15 years and this is the first company to be thorough enough to find it. They went through every step and showed her husband everything. They also fixed an issue with the heater sending AC rather than heat. Thank you for being so thorough, you can tell they care about quality here.

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  Response from the owner

  We understand there are many companies that a customer could call. That's why we go the extra mile to make sure you, your family and friends always call Air One. Thanks for letting other know about the service we provide.

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