Trans Alaska Mechanical LLC
Wyoming, Wasilla, AK

Trans Alaska Mechanical LLC Reviews

3 stars based on 2 reviews

Featured Comments:

• M

  Mike Morgan

  1.0

  Worst company I've ever done business with. When they show up to the job site ill prepared, then charge you for the time for going back to the shop (twice they had to leave to get stuff, when you come out a week before the job to evaluate what you will need to have to get the job done... then charge the customer for your "oops, forgot something". Just know, the clock is still "running" while they sit in your driveway eating lunch @ $250 an hour. Then, charge your credit card 2 grand for a $900 job. But, you don't know they over changed untill it's to late, the CC company can't do anything, They ignore the BBB, they ignore you. And they'll erase this review like they did my last one. If this is a new company (owner) contact me. I had to select 1 star because there isn't a zero star. In response to the response received: 2 people @ $125 each, was costing me $250 an hour to watch them eat (unbeknownst to me at the time). When it was time to pay the bill, I was told the "system" was down, they would email me a receipt, so I went ahead and gave the tech my CC info in good faith. Took over a week, after prodding, to get it. Tooooo late to contest it through the CC company, and treated very dismissive by the owner. As for the tech who did the work, nice to know he is no longer working for you, but now we don't know where he's at. That still doesn't make amends to how this matter was and still being "handled" I see.

  ---

  Response from the owner

  This was two years ago, that employee is no longer with us, we tried to work this out with the customer to no avail, the hourly rate is totally wrong, the credit card issue is the same thing.