The Home Depot
NY-50, Saratoga Springs, NY

The Home Depot Reviews

4.1 stars based on 602 reviews

Featured Comments:

• S

  Stevie Beavy

  1.0

  So did the home project thing and have had 600 square feet of my 800 square feet home filled with boxes of cabinets and floors for almost 2 months, can't get anyone in the line the kitchen department just hangs up, and everyone is waiting on the cabinet guy who said he would call me back when he can look at his schedule 2 weeks ago, it's a 2 day job at most and honestly I have already made 2 payments towards the home project financing without them literally doing anything, I am calling to get the blue prints so I can hire someone else , look around before you jump into their rabbit hole

• J

  JDavid376

  1.0

  I shop at Home Depot daily and spend at least $1000 or $2000 every other week. When shopping today on January 16, 2021 I was advise by checkout person named Patty that Home Depot does not price match other competitors. She stated that they never have done that. When I advised that I have use this in the past she became irritated and stated she will do it just just once for me! when I called customer service I then spoke with a highly uncooperative male associate who seem to know nothing about this topic and when I asked to speak to a manager he sarcastically said sure and hung up the phone. With minimum wage being so high nowadays I would expect a bit more customer service. I’ll just leave shop elsewhere or keep my business local

• L

  Leonard Blackburn

  5.0

  I needed a 1/2" box wrench for a snowblower repair but all 1/2" wrenches were sold out except wrench sets and ratchet versions, neither of which I really needed. The store rep for the tool dept went out of his way to ask me a bunch of questions for what I really needed and why, and he gave me the ratchet version for the price of the standard 1/2" box wrench because he had none of what I needed anywhere in the store. Very much appreciated, and I will pay this kindness forward. Great store, great employees.

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