The Home Depot
Mall, Maryville, TN

The Home Depot Reviews

4.2 stars based on 1346 reviews

Featured Comments:

• B

  Barry Knauer

  5.0

  Purchased a Samsung Washer and Dryer. The contracted delivery crew did an excellent job! They were punctual, courteous, and professional in unloading them and installing them.

• D

  Deb

  5.0

  Found the item we were looking for and went to the self checkout area. No waiting. We were able to make our purchase and leave the store. The store was very busy. Weather was so nice out everyone was taking advantage and getting busy on their summer projects.

• W

  Will Pitt

  1.0

  Sad to give this review, as I like shopping in Home Depot. However, they MUST change who they use for appliance deliveries. If you buy from them, you may never receive your appliance. I didn't!! I was stood up twice! The first time, I caught the service in a lie about why they couldn't make the delivery. The second time, the driver called and said he'd be to my house in 30 minutes. Nothing! Never showed up and didn't return my texts and calls back to him. He could have at least responded in some sort of way. I feel sorry for the people in the store, as Home Depot appears to have a statewide contract with RAS services for their appliance deliveries. The Home Depot customer service people were very nice and refunded my $. It was such a waste of my time and their time. Save yourself the trouble and buy your appliances from someone else - unless you can pick it up yourself or they change delivery services.

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