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Sears Appliance Repair

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Certified Electric

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Abd Heating & Air

This page contains information related to The Home Depot in Altama, Brunswick, GA which locates in your area. You can discover info of the hvac repairing service like opening hours, addresses, phone numbers.

The Home Depot in Altama, Brunswick, GA | HVAC Near Me

We bought 12 cinder blocks today and a lady got a guy and they had to really dig them cause they had other types of blocks on the ones we wanted. They didn't complain or roll their eyes. Very helpful employees

Went to buy a power tool. Of course those are locked up due to disadvantaged folks expressing their right to the American dream.  No one around to unlock said tools.  After about 20 min left and ordered tool online. Free delivery in a couple of days. If you don't absolutely need it now don't bother with a trip here.

I went to the Brunswick Home Depot for some plumbing items after our pressure switch went out. Tommy helped me find the items and brought the bags of concrete to my van. He was nice and helpful.

Great store! Luv Home Depot !! The garden center always a joy ! Also being able to just get all the variety of things u need for your home in one store is a plus ! Gas isn't getting cheaper here lately!

I love that they now have a Veteran's discount. I went today for twelve 80# bags of concrete mix. The associates there were nice enough to help me load it. 🙂

Went to buy a cordless vacuum. The batteries are sold separately and they are locked up and no one was in the dept to help. Went to the customer service desk and they called for someone to help but no one came. If you cant have someone available to unlock items then DONT LOCK THEM UP!!!

The app and/or online ordering is garbage. I try my best not to speak to many employees because they NEVER know where they are or what they are doing and definitely cannot find anything even with the phone they carry around. Most of the time things are in a completely different location or out of stock on the shelves but will show on the phone device like 6 or so in stock. Evidently they have a problem with keeping enough folks working there, because you can hardly ever find someone when you have to have help. I literally spend over 20mins helping another patron myself, and when we did see an employee, the young man informed us he had no idea about anything in this department, that the "other guy" was at lunch, but when he went to get more help he never returned. We waited for another 20mins on him to return, then the gentleman and myself left. I give three stars because they do have everything and you can get it yourself and checkout yourself.

The Home Depot just lacks miserably in the area of customer service. As a customer, you can walk around a section and pass right in front of the face of store associates who refuse to great you or ask if assistance is needed. Time and time again this is the experience for this particular store. I wish that management would assist their associates with understanding that a smile and assistance requests usually equate to higher sales at the transaction counter.
Smile. Greet your customers. Offer assistance. Pitch a new product. Offer an idea or two and come back if the customer is still in the area for longer than 25 minutes. I usually don't visit this store because it's the same experience and their competitor a few minutes away provides a much better shopping experience.

UPDATE: 2.26.2022

Still no one saying hello upon entry BUT at least there was one associate that spoke as I walked towards the self checkout area. There were two associates working the Aisle 4 section. Neither one took the time to approach or ask if assistance was needed.

Worse customer service. Was blatantly lied to by three employees. Was given  a echo back pack blower as a gift that was purchased less than thirty days ago. Has less than three hours run time on it. It started acting up want stay running keeps bogging down. So I took for exchange for a new one. Was told by one worker that they would exchange she even asked if I had a receipt I did not just the box it came in. She said it was fine to go get another one 45 minutes and three workers later I get one then another worker tells me I have to pour fuel it if old one ok I did come back inside have old one have new one ready to do exchange this lady who has been treating me like I'm low life trash this whole time. Asks me about receipt told her I did not have one it was a gift she then goes in about refund even though I told her I was exchanging it why did she think I had the new one there at the desk she then tells me I have to pay $39 dollars and wait twin momthst to get other old one back from there repair people. It's store policy without receipt I ask her to speak to a manager she lies to me says there isn't one working. Thenand walks off. Then another worker who had seen already comes up says he just talked to the manager on duty and that he agrees with the woman worker it's store policy. The guy never once was on a phone , a walkie talkie no one had been around him. Did they talk telepathically. And the other lady just said there was no manager working. Then as I was leaving this guy and another worker come up he says he's the assistant store manager yet he has no name tag indetyfying as such just the orange apron with a name wrote in marker on it. He says he will not discipline the worker for lying and that this is store return policy .final. I come home look up home depot return policies no where does it say I have to have a receipt to exchange an item gas powered or not it only says after. Thirty days this is what. They do regardless if receipt or not but you have thirty days from purchase date. Wich this item was purchased in credit card so they record if purchase in there system and would know it has not been thirty days. I was treated like trash lied to a few times by three different workers I want shop there anymore thesewirkers are trying to rob customers even kept telling me about my refund even though I was standing there with the old item and the new one to exchange them. And had never once asked for a refund they just kept treating me like I stole the blower and was trying to get money for drugs or something. I would not suggest any one to shop there plus if you can't find something or have a question good luck finding a worker. And if you do it's normally not there department and have no clue on how to help yo.

Due to everything is locked up, you need employee assistance. I had to go ask 3 times for help (they called over head).. finally after waiting 40 minutes for assistance. The lady was snappy, and absolutely RUDE.  Won't be back.

Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).

The Home Depot
Altama, Brunswick, GA

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The Home Depot Reviews

4.3 stars based on 1096 reviews

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