The Greenbrier
Main, White Sulphur Springs, WV

The Greenbrier Reviews

4.6 stars based on 2899 reviews

Featured Comments:

• A

  Alexander Sizemore

  4.0

  The Greenbrier has been a constant presence throughout my life. I've attended numerous events here. The local High School, where I graduated, holds its prom here. Most people in the area have worked for the place at one point or another in their lives. The secret underground shelter for the US Congress has been the worst kept secret among locals for as long as I can recall. My mother and father told us stories about when it was constructed. Its revelation in 1997 was no surprise to any of us. I have never desired to stay at the place, I have patronized its bars, restaurants, movie theater, and bowling alley at different times in my life. I happened to shoot a few games of pool with three young women and their younger brother on one such trip before their mother, Kris, rounded them up. They seemed rather surprised that I had no idea who their father was. They told me that he was a famous lawyer who represented 0J Simpson. I must say that the encounter was so memorable that it took me quite a few years to realize just who they were. At the moment, I'm not sure if that adds value to the establishment.

• K

  Krissy Hamlett

  1.0

  While the Greenbriar is overall beautiful and staff was very, very friendly, I have to give a 1 star review because of what I feel is the most important part of the stay: the accommodations. We stayed in one of their smaller rooms, so maybe they just aren't given the same attention. When we arrived, we immediately found 2 half-melted, half-eaten ice creams in the mini fridge cooler from the prior occupants. The bath tub wouldn't drain after showers and the shower head leaked so we had to call maintenance day 1. The ceiling above the shower was moldy and the carpets in the main area were stained. The chair for the vanity was also stained in several areas. The in-room amenities were slim, but perhaps it's due to the type of room we had. The toilet was low and was of industrial style. The room was beautifully decorated, staff were wonderful, and we did enjoy ourselves. It was disappointing to see that many of their children's activities were only available at certain times, but I realize this hotel isn't geared toward them. When calling guest services for assistance and recommendations. They weren't very friendly or helpful, but the rest of the staff was wonderful. My hope is that this was just a fluke stay and we'll maybe try staying again, so hopefully I'll be able to update my review then.

• S

  Spiral Tote

  3.0

  It’s a nice outside eye catcher. It needs a few fixes to it. The interior decor is something everyone needs to see. Very, very different. The rooms are small and the restaurants are nice. You must be a guest to eat at the restaurants and partake in the activities that are on the property. The clay shooting at Kate’s mountain lodge was fun for me. The bunker tour was meh. Nice day trip.

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