The Coolest LLC
Taffy, Austin, TX

The Coolest LLC Reviews

5 stars based on 253 reviews

Featured Comments:

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  Molly Chudleigh

  5.0

  The Coolest saved us again in an emergency (heater out with the threat of freezing temperatures looming)! Travis the technician who came out today was very professional, knowledgeable, and he worked quickly and fixed the problem we were having just in time to keep our house warm for another freeze. Great value. Great service. Love that they're locally owned and run. Can't recommend The Coolest enough. Never been disappointed with any of the professionals sent to our home. We're TC customers for life.

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  Response from the owner

  Thanks for stopping by to show some love, Molly. We appreciate your business and it is our pleasure to take care of you and your family.

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  Max Kelly

  5.0

  A couple of years ago, we set out to renovate a 1930s house that had never had air conditioning. Working within the existing structure was challenging and we quickly came to the conclusion that a mini-split system would be our best option for the retrofit installation. I met with a few companies but was impressed by Mark’s knowledge about the various mini-split options and his willingness to suggest options to keep the project cost down. Due in part to some good ideas he had to streamline the install, his bid was the best value and we went ahead and signed. The job was not an easy one, as we had to figure out a way to make each refrigerant and drain line work within the existing framing. They figured it out nonetheless and the system has been functioning well since it was installed. We ran into some unrelated complications during construction that caused an almost yearlong delay between The Coolest having completed the rough-in installation and us getting power to the house so they could hook everything up and complete the install. Mark was exceedingly patient during this time, both in terms of waiting on the final installment and storing the equipment for us until we were ready to proceed. Their crew has always been very pleasant to deal with as well. I’d highly recommend The Coolest for HVAC work.

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  Response from the owner

  Thanks for the review, Max. It's been a pleasure working with you and an even greater pleasure seeing a plan come to fruition. As always, let us know if there is anything we can do for you in the future. Remember to keep those mini splits clean!

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  Luis Garcia

  5.0

  My wife and I bought a house in south Austin this past year. Of course the ac was original, I had a friend recommend to me The Coolest. I reached out to them and got a quick response. Not only did they respond in a timely fashion they were easy to communicate with and gave us serval options. Once we choose the right plan, we got scheduled and they came out and installed a new system and looked over any other repairs needed. Four months later, the heating at our rental property went down. Of course they were the first on my phone list to call. Once again greeted warmly by name on the phone! Which to me means a whole lot!! Again great options were given, schedule was set and Bam new heating system with great service behind it. No doubt for any ac or heating service!

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  Response from the owner

  Really appreciate the review, Luis. We can't take all the credit though, a lot of the credit goes to you as well. You have been a pleasure to work with and we hope that y'all enjoy those new air conditioners!

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