Smart Air Cooling and Heating
Warehouse, Austin, TX

Smart Air Cooling and Heating Reviews

4.9 stars based on 361 reviews

Featured Comments:

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  Tina Brown

  5.0

  We are longtime customers of Smart Air as they installed our AC and heater new back in 2010. Shane and his team have always come through for us! They are professional, courteous, and stand by their work! They are always accessible when we have questions or need help! We highly recommend them!

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  Response from the owner

  Hi Tina, it has been our pleasure taking care of you and your family! I hope you are enjoying your new job!

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  Sara Dholakia

  5.0

  I cannot recommend Smart Air highly enough! Aside from some initial difficulty getting the ball rolling, they've impressed us at every step of the process! We had a lot of work done. We recently bought and moved into a house. Our original a/c unit was located downstairs in an area that was too small and the whole setup just wasn't to code (and the second floor wasn't getting any air circulation). We ended up having the a/c unit totally replaced and having the setup relocated to the attic. Ambrose and Shane was super professional and knowledgable, and the quotes Shane sent us were very detailed. That being said, Shane and Ambrose hopped on a quick call with us to talk through the options and help us figure out which would be best for us given cost, etc. The a/c work was done by Ross and Darren, and they were also extremely professional! Cleanliness is super important to me, and going into the week of work, I had resigned myself to just living in a giant mess and being uncomfortable for the week. I was SO pleasantly surprised though! Every day, Ross and Darren laid down mats and tarp and stuff first thing before beginning work and at the end of each day, they vacuumed and cleaned up behind themselves. It's clear that our experience was phenomenal! Thanks Smart Air!!

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  Debbie Herold

  5.0

  I was very impressed by the courtesy, timeliness and thorough service that I received today. Every employee, from the initial phone call to the follow-up visit, was friendly and helpful. Keith and Preston worked diligently to find and fix the problem. I will definitely use their services again.

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  Response from the owner

  Thank you so much for the fantastic review, Debbie! We sincerely value your business and appreciate learning that from booking to service our team took great care of you. It's a privilege to have earned your trust and confidence in our services and we commit to always giving you the first-class experience you deserve.

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