Texoma Heating & Air Inc
Jacksboro, Wichita Falls, TX

Texoma Heating & Air Inc Reviews

4.1 stars based on 20 reviews

Featured Comments:

• R

  Richard Lopez

  1.0

  I called this company to come fix my AC. When the tech called to tell me he was on his way (around 8pm) I told him someone had already fixed it. He responded “ok, thank you”. A month later, I received a bill for a service that was never rendered. I called and explained the situation to the receptionist and she told me not to worry about it and she would take care of it. A week after I spoke with her I got another bill. I called again and the same lady that told me she took care of it now said I owed the bill because I didn’t call to cancel. I ask to speak to the owner, she said he was on the phone. She told me she would talk to him and one of them would call me back. I waited to the end of day and never heard anything so I called back. The same lady that answered said “ the owner said he wasn’t removing the bill and that’s what owe”. I don’t understand how I owe for a service that was never rendered. They never even drove by. I would rate this company a zero if I could. They are very unprofessional and clearly don’t know how to communicate.

• L

  Luis Caracosa

  1.0

  I had placed a service request with my Home Warranty on Friday and they assigned me to this company. After calling their company they mentioned that they would try their best to show up to diagnose my HVAC problem but did not guarantee due to my Home Warranty didn’t cover overtime or weekends. I completely understood their comment. Weekend passed and I called on Monday to ask if we could set an appointment for them to come out. The receptionist said that they could come out Wednesday and that they would give me a call to schedule the time on that day. Since, three days passed and my unit was still working I agreed. Today, Wednesday, I was expecting a call and to my disappointment they didn’t call. I had to call my Home Warranty to cancel this request and provide me a new service provider.

• K

  Klint Newton

  5.0

  Lee came over the same day, and his team installed a new heat pump/AC condenser (Outside unit) the next day! Very fast. Very easy to work with. Lee is the kind of guy that will tell you what's going on and give you the options that will save you the most money, even if it doesn't make him the most money.

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