Technical Hot & Cold
Webb, Westland, MI

Technical Hot & Cold Reviews

4.6 stars based on 463 reviews

Featured Comments:

• M

  Mel P

  5.0

  We hired Technical Hot & Cold multiple times and highly recommend them. Jon goes above and beyond, is extremely knowledgeable, and communicates what he is doing every step of the way. He made sure that we understood what was going on with our furnace and even took the time to explain how the various parts function. He genuinely cares about his customers, answers questions with confidence, and is very professional.

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  Response from the owner

  Thanks for the 5 stars!

• D

  Dale Gibson

  1.0

  Ordered 2 furnace parts on line. Circuit board arrived and worked when installed. The gas valve didn't get shipped. Emailed THC 4 times regarding the short shipped item. Absolutely no response. This demonstrates that this organization is very unprofessional and unethical. Recommend to shop in person only as a last resort. Do not order parts online.

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  Response from the owner

  Dale, Thanks for leaving your honest feedback. This is not how we like to do business, and I have had one of our parts representatives reach out to you to and will have your part shipped out to you. We are very sorry that your emails were not replied to and will take action to ensure that does not happen again.

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  Dawn Bootz

  1.0

  The technician that came out was very professional and courteous. Give us a quote for the motor that seized. I asked if I can put down 3/4 of the quote down and be billed the next month for the remainder part of it and they said no. I know companies I have the rules and regulations but we're in Winter right now I'm using my stove to heat up my house. I am handicapped. I just wish there was more companies out there that would help the little people. Will not use this company

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  Response from the owner

  Dawn, Thank you for sharing your positive experience with our technician. We of course want to do all we can to help resolve your furnace issue, but unfortunately, we are unable to offer delayed payments on service. We do offer financing via credit partners, however our program only includes system installations and with approved credit via our partners. If you have any additional concerns, you can contact us at (734) 326-3900

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