TCS Heating & Cooling
The, Charlotte, NC

TCS Heating & Cooling Reviews

3.8 stars based on 10 reviews

Featured Comments:

• M

  Michael Murphy

  5.0

  Scott and his team came out to our house after the A/C started to fail. He temporarily fixed it so we could get the house cooled off and came back 2 days later removed the old system and installed a new one all within 2.5 hours . His team was polite and courteous. I would certainly use his services again .

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  Randi Del Gatto

  1.0

  In December 2020 I had a complete HVAC system installed by TCS to the tune of $6100. Part of the system included a new thermostat that I told Scott I do not need or want as I recently had a brand new Wi-Fi thermostat installed. Fast forward 6+ months and Scott is still promising me a replacement Wi-Fi thermostat that his technician stole and installed the cheap one I specifically said to Scott I did not want. Scott was paid over $6100 in full upon completion of the job, yet he has kept me waiting more than 180 days for a part that he can probably get wholesale for less than $100!! In fact, apparently he can't even be bothered to return a phone call or email. If you need any HVAC work done, I suggest you look elsewhere as now I have to file a small claims lawsuit just to get my stolen property replaced!!!

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  Robin Baskins

  5.0

  A big thank you to Jose Garcia of TCS and Steevenson Labaze of Progress Residential for helping me out when our AC unit broke today on a Saturday. I called Steevenson and was concerned for my kids as it's an over 90 degree day and it was crazy hot in our home. Steevenson put in a call to TCS Air but in case TCS didn't get out here today he took it upon himself to bring a portable AC unit to my home himself to install. Thankfully, Jose at TCS arrived and fixed the unit within a few hours. We are so grateful Steevenson being so concientious, caring so much about my family and for the excellent service by both companies on a Saturday afternoon! - Deborah Burris

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