Patterson Heating & Air Conditioning
Greensboro, Charlotte, NC

Patterson Heating & Air Conditioning Reviews

4.7 stars based on 188 reviews

Featured Comments:

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  Paul

  5.0

  We have been Patterson customers for at least 25 years. Patterson consistently provides high quality service and routine preventative maintenance at a great value. More recently, we’ve worked with Steve, who is probably the most knowledgeable technician we have come across and who has kept us well informed about the equipment and industry. We value his expertise.

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  Response from the owner

  Mr. Paul; Thank you for your review and years of using Patterson Heating and Air. Our goal is to always provide great Customer Service to all of our Customers.

• D

  David Harrison

  5.0

  I was recommended Patterson by a coworker and very glad I listened. A few days before a snowstorm and below freezing temperatures, my heater decided to quit working (terrible timing, right?). Susan and Karen dispatched Tony to my house the very next morning. Tony was the most friendly, helpful, professional service tech I have encountered. Tony took the time to describe the problems with my heater, show me pictures and dirty/damaged parts, and teach me how the system worked. Not knowing anything about HVAC myself, I had full trust and confidence in the repairs Tony said I needed. Tony completed all repairs in a tight attic space and never complained. My heat is working perfectly now and I will absolutely recommend Patterson (and Tony) to anyone looking for HVAC repair in Charlotte. To keep my system in working order I decided to sign up for the maintenance plan as well because I was so pleased with Tony's work with Patterson. Thanks!

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  Response from the owner

  Mr. Harrison; Thank you for your review. As we strive to provide Great Customer Service. We're excited to hear that Patterson Heating and Air provided you with an amazing service.

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  Lucrum Consulting

  5.0

  Brian came out and diagnosed why my gas grill was not getting as hot as it should and why the side burner wouldn't work. Had nothing to do with HVAC but I couldn't find a plumber to work on gas and one who would show up. Patterson came out in 3 days (clearly not a rush job so I told them to take their time and just fit me in whenever). On Friday I got a video from Brian showing my side burner running at full strength. Very happy I called Patterson!

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  Response from the owner

  Thank you for your review, and allowing Brian and Patterson Heating and Air to provide you with Excellent Service!

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