Superior Mechanical, Inc.
S, Randleman, NC
- Phone:
- +1 336-498-7609
- Website:
- http://superiormechanicalinc.com/
- Address:
- 162 Pointe S Dr, Randleman, NC 27317
- Hours:
- Monday8AM–5PM
- CLOSED
- Reviews
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Services
Superior Mechanical, Inc. Reviews
4.6 stars based on 25 reviews
Featured Comments:
J
Jim Littlefield
5.0
Have used these folks for years on my rental house. Very pleased. But on the latest job, not so much. Gas was cut off to my mom's house when PNG (Piedmont Nat Gas) meter guy saw meter running. Called Superior. Not happy with their attempts to address the issue. But, after a meeting with customer service and a review of what happened, they stepped up and will make it right. I can handle a mess up when you step up. I have edited and condensed my original post and look forward to their final fixes.
Response from the owner
Jim, Thank you for taking the time out of your busy schedule today to speak with us on the phone. Again, we apologize for your most recent experience! Your business over the years is greatly appreciated and truly valued! At Superior, we strive to always provide the customer with the best quality of work accompanied by the best customer experience; much like you had become accustomed to receiving before. We greatly appreciate the opportunity, and look forward to meeting with you tomorrow afternoon to re-earn your trust and business!
C
Cherri Byers
5.0
We had a gas unit so Superior Mechanical came and installed a brand new electrical heat and air pump. We love these guys. They are a great company to use. We have used them twice at two different houses. And the guys are awesome.
n
nancy stone
4.0
Zach came to my home this morning stayed 2hours cleaned,checked connections replaced old parts. He left about 11 outside unit stopped working called Superior about 2:30 Zach came back just after 7 fixed the problem he was very polite and knowledgeable he felt bad the unit stopped working it was just a loose wire I would recommend Superior Mechanical to everyone had a great experience with them would definitely call them again
Response from the owner
We greatly appreciate your business Nancy! We do apologize he had to come back out again, but happy to get you back working and happy with our service!
More reviews (7)