Superior Air Repair
21, Bryan, TX

Superior Air Repair Reviews

4.8 stars based on 119 reviews

Featured Comments:

• B

  Barbara Smith

  5.0

  Jason was here on time, replaced the AC filter and took the metal cover that holds the filter in place to the outside where he washed and cleaned it thoroughly. Then he went into the attic and fixed several things there. He was almost ready to leave when I asked him if something could be done about attic insulation that was dropping down through the vents into the living area every now and then. He was very agreeable and got a ladder and cleaned the insulation from the vents, even going outside to get a drill so he could remove the vents and clean them more thoroughly. He is a real credit to Superior Air and goes above and beyond what you would expect to do a good job.

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  Response from the owner

  Thanks for the kind words and the great review.

• C

  Cheri Hendrix

  5.0

  As a loyal customer of Superior Air, I am reaching out to share with you my positive experience I’ve recently had with your company. I have been a loyal customer for many years getting my A/C serviced and maintained by your skilled and professional technicians. They are truly the heart of your business and have always provided me great care. Because I do business and host events at my home, it’s critical that I can resolve any air conditioning issues quickly to accommodate my guests and clients at my property. The night that my previous A/C failed, Jason, the technician on call did everything to assess the situation and make me feel comfortable while hosting a house full of guests. He was calm, professional and considerate to everyone that evening, although he was completely soaked from working in the severe weather and rain. He kept me calm, my guests calm, and diagnosed the issue quickly. The purchase of my new A/C unit I made from your salesman Steve was a super smooth transaction from the original quote, follow up calls, to the final decision to move forward with a new unit. Steve is not only professional and knowledgable of the units he sells, he’s also personable, and relatable. Steve understands his customers extremely well, as a new unit is a large and long term investment. Kudos to Steve for being available to assist me even on the day of his daughter's A&M graduation. I am thankful to have developed a great relationship with Steve and Superior Air. I’ve dealt with various A/C companies and have always chosen Superior Air for the prompt customer service, on call and skilled techs that have quickly been able to diagnose issues with my previous unit. From next day follow up calls to handwritten thank you notes I receive after maintenance visits, I have always been able to count on Superior’s excellent customer service. After my older unit went out, I thought I would be waiting for a long time given the current shortage of units. That wasn't the case. Steve, Mack and his team at Superior helped me to get a new unit installed within a couple of days. They were quick, efficient, and the whole team had us up and running in no time. Mack’s background & technical experience, care and professionalism can’t be beat. He’s the real deal when it comes to getting the job complete and done efficiently. Unfortunately, the new unit had a manufacturing defect which became apparent right away. Naturally, this situation was not ideal, but Superior Air has gone above and beyond to make it right. Not only did they make an immediate repair to the unit to get it functional, but I am now excitedly awaiting a complete new unit which is due to be installed later this week! Superior Air has bent over backwards to ensure I am completely satisfied. I’ll be recommending Superior Air to my friends, colleagues, and fellow BCS chamber members in the Bryan-College Station community. Carl, please share my appreciation with Steve, Mack, Jason and your team of techs for always providing me excellent care that I can trust. You treat your customers like family and I’m happy to be a part of the family. Best regards, Cheri Hendrix Blankenship Bryan, Texas

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  Response from the owner

  Thanks for the great 5 star review and we greatly appreciate your business!

• W

  W H

  5.0

  We discovered our A/C was out around 7and informed our landlord. A technician was at our house within an hour. We were up and running within an hour of his arrival. He was also very friendly and courteous. Thanks for the help.

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