Summit Heating & Air Conditioning
St, Tacoma, WA

Summit Heating & Air Conditioning Reviews

4.7 stars based on 91 reviews

Featured Comments:

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  Tammy Ainardi

  5.0

  Jeremy came out to give us a quote to install air conditioning. He was very knowledgeable, and explained everything to me in terms I could understand. Very kind courteous. When we get ready to install, he would be the reason we choose Summit Heating and air conditioning.

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  Response from the owner

  Hi Tammy, Thank you for your positive feedback and your 5 star review!

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  Billie Jo Krier

  2.0

  Edit: Since having our HVAC installed we have NOT been happy with the performance of the AC or heater. In the summer when it got in the high 80's the ac did not cool down lower than mid 70's even with the thermostat set at 60. We had them out to adjust the rooms to see if that would help. It didn't. Then winter hit and temps dropped so low the heater didn't didn't get up over low 60's so we called them out again and they thought maybe the drip line got ice frozen in it. So we called them out again to open all the ducts wide open. That didn't help either. We had are having to use our gas fire place to supplement the heat in the main living areas. So now here we are a year later and waiting for them to come out to do a yearly service on it and we wonder what they will find to make this $25000.00 purchase worth it. The installers were great guys. Friendly stayed on task and cleaned up after any mess that was made. I would recommend them. Only issue was a scheduling mistake. so make sure to get any scheduled dates and time in the estimate. But they said they would take care of us for that as well.

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  Response from the owner

  Billie, thank you so much for your trust and patience while we worked to get your system installed. We truly appreciate your business and we look forward to working with you again in the future for all of your heating and cooling needs! Your recommendation means the world to us!

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  Barb landy

  4.0

  Overall we were happy with the installation of our AC and furnace. We did have to wait an awfully long time which was upsetting because we had ordered it and had an installation date set up and that was postponed. They also vented it out our back door and that set up is not acceptable. Because it’s very noticeable and drips on you when you walk out the door. But overall we are very satisfied with our unit.

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  Response from the owner

  Thank you for your feedback Barb. We appreciate it a lot! We apologize for the postponed installation date. We called Steve's phone number but were unable to reach you regarding the venting over the door. We would like to schedule a install manager to come out and address the vent dripping near your door for possible solutions. Please call our office at 253-242-5208 to further discuss and schedule our return. Have a wonderful day!

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