Suburban Propane
US-11, Cortland, NY

Suburban Propane Reviews

3.8 stars based on 29 reviews

Featured Comments:

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  Ed Leaf

  5.0

  We had been with a competitor for years. This past summer they informed us our "lock in" rate was going up to $3.79! Needless to say it got me shopping around. The whole process with Suburban has been very easy and their people are all very professional. Met our driver, Dave last week on his first delivery here. Very pleasant and professional as well. They are a full service provider with 24/7 services. Hoping we've found a new home for our needs. Thank you!

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  Response from the owner

  Thank you for your review. We work hard to provide the best service possible to our valued customers.

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  Carol Meade

  2.0

  The people are very friendly but the prices for propane are unbelievable. The price for my propane went up over $200 from one delivery to the next...costing almost $800 to fill the tanks. I had to choose between heat and paying rent. Very seriously considering another supplier. The people however are very polite and kind.

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  Response from the owner

  We are sorry that we have not met your expectations. We would like to discuss this further. Please send us an email with your account number to [email protected] or call 315.627.6606 so a member of our management team is able to address this issue. Thank you.

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  Sherry Bryan

  5.0

  I was very pleased with the service that I received from Suburban Propane. They helped me a great deal when I was low on propane & I never ran out. They had 2 tanks hooked up for me in no time & both tanks are full & a budget plan that I can definitely live with. Absolutely would recommend highly to anyone wanting their services

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