Stoudt Heating & Air Conditioning Co
Cleveland, Reading, PA

Stoudt Heating & Air Conditioning Co Reviews

3.9 stars based on 9 reviews

Featured Comments:

• T

  Tim Flite

  5.0

  My hot water heater died late on a Thursday night and after I cleaned up I called Stoudt. Lee, the owner, called me back in less than 2 hours and arranged to have his guys here first thing Friday morning to install a new unit. Everything was done quickly and professionally and for a very fair price. I have been using Stoudt for years at multiple properties and will continue to do so. I would recommend them to anyone.

• K

  Katelyn Lee

  5.0

  Stoudts was able to come out to look at our air conditioner the same day we called which was a Friday and came out to install it that Monday. Other air conditioning companies wanted us to wait up to week for someone to just come out and look at it. Jeff and his crew were very friendly and patient. We were going through a home warranty which made our process a bit more difficult but they were very helpful and provided what was needed. I would recommend them to friends and family.

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  Michael Wheeler

  1.0

  Lee Stoudt and his Lead Tech, Dave, have to be the most rude individuals I have ever spoken with. As a business owner myself, customer service is always first and foremost. Dave misinterpreted when we were available and instead of moving on he almost gets into an argument about “he said she said.” Then I speak with Lee who responds with, “ohhh, you’re going to give me a lecture about business when I’ve been in business for 40 years.” If you have run a business for so long then you should know to not talk to customers like that. I refused to set up a time with Dave and tried to rectify with Lee and was met with nothing but ego. They may know what they’re doing but their lack of professionalism will not help their cause. Would never recommend them. I NEVER even review things if I don’t like them, but this situation requires a voice to be heard. Lee if you’re reading this you need to learn customer service and how to be a genuinely nice person because apparently that’s not a skill you have at the moment.

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