Steele's Refrigeration Heating & Air Conditioning Inc
5th, Denton, MD

Steele's Refrigeration Heating & Air Conditioning Inc Reviews

4.4 stars based on 13 reviews

Featured Comments:

• E

  Eric Du

  4.0

  Steele replaced AC with a heat pump in one house. Before I signed the dotted line and paid him the invoice for the service, Steele did all sweet talk and promised me to perform manual J calculation and to install the AC in another house. Six months have gone by after many phone calls and email follow-ups, no word has ever been heard from him. A typical salesman cares only money with empty promises. Additional comments After seeing my negative review, Steele got back to me and explained why he did not get back to me on time I find he has a valid reason for the delayed response. He provided the manual J calculation with additional follow-ups later on. Hence, I update my review from 1 star to 4 stars.

• r

  robert shaffer

  5.0

  I would absolutely recommend this company to anyone! Jeremy went above and beyond to help us. We got home from work (after 5pm) our mini split was leaking water inside all down our wall and on our furniture, we called the answering service and Jeremy promptly responded and had it fixed in no time at all!!

• J

  Joyce McKenzie

  1.0

  Waited 5 days for a service call. Tech came, replaced a part on the exterior unit. Says he checked the system, but when I came home at 1:00, the AC was not on upstairs (he said because my windows were open). So...why didn't he close the windows and run the AC? At 3:00, I called the office. AC on for 2 hours. It was still 89 degrees upstairs. I was told that it could take several hours to come down to temp. They conveiniently closed at 4. Did I mention I paid the bill in full over the phone? At 8:15, it was still 89 degrees upstairs. I called the emergency line 5 TIMES. Never got a return call from the tech. Tomorrow is the 4th of July. They are conveiniently closed until Monday. It's still 89 degrees upstairs. Thanks Steele's!! This is what happens when you don't do your job.

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