Southeastern Mechanical Services
AL-67, Decatur, AL

Southeastern Mechanical Services Reviews

4.3 stars based on 6 reviews

Featured Comments:

• L

  LeAnne Hancock

  5.0

  From our first phone call with Shane to the pre-work walk through with Shane and Zach to the work being completed with Zach and Cody. They were excellent. They helped with the financial piece of the puzzle to making sure the type of unit we needed were correct. They were in time, courteous and professional. They cleaned up after themselves and even provided us with a new filter. Over all wonderful work guys!!!!

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  Response from the owner

  Thank you for the wonderful review. We appreciate you choosing SMS for the work! Not everyday does a customer fix the guys a great lunch either. Thanks for taking care of our crew while working at your home. We would like to have 100 customers just like you guys. Thanks again!

• F

  Familyfun

  1.0

  SMS installed a Mitsubishi ductless system in my home in June 2021 and dealing with SMS has been a nightmare ever since.Mitsubishi confirmed this dealer incorrectly installed the equipment.I have reached out to Shane multiple times.The most recent being the unit blowing out hot air during 95 degree weather with two small children in the house.He never even responded.Liquid has been pouring into our living room and dripping onto the attic insulation from the unit.After multiple calls,a tech has only come out twice to look at it.The issues have not been resolved.This has all been going on since the middle of July.The tech told us that these systems “are finicky” and we may need to occasionally trip the breaker to get it to begin cooling again.Mitsubishi has confirmed this is not true and should not be happening.The same day 24/7 service advertised on their website is a joke.Please save yourself $10,000 and go,literally,anywhere else.Poor workmanship shown in photos.

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  Marty Baswell

  5.0

  I have been doing business with shane for years as an HVAC provider for his business. Shane and his crew are top notch and I would highly recommend them.

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