Silva's Heat & Air
Rutledge, Newport News, VA

Silva's Heat & Air Reviews

5 stars based on 41 reviews

Featured Comments:

• C

  Carrie Malone

  5.0

  I called Bob for a furnace replacement. After sending photos of my existing unit, Bob gave me a wealth of information on a suitable cost effective replacement, gave me the model number to research the unit and answered all of my questions with honesty and facts. The price was unbeatable, the service impeccable and I was kept informed every step of the way. My old York system was replaced with a Bryant to match the year old AC unit. Silva by name but a 'Platinum' company for service and customer care.

• A

  Aaron McQuillan

  5.0

  Fantastic experience. Our heater went out over night and we have a 6 month old in the house. The owner came over asap and got us up and runner. Really great guy too.

• J

  Janet Hohn

  5.0

  These guys are AWEOME! We have had several issues with our 18 year old HVAC. A summer ago our HVAC went out on us around 6pm on a Sunday night. We researched HVAC companies near us and found Silva's. We were impressed with the 5 star reviews so we send Bob a Facebook message and he responded with a call immediately. He informed us that he was at a race at the moment but would come over just as soon as it was over. Bob came out at 10PM that night, quickly diagnosed the problem, and had us up and running again within 30 minutes! We knew right away he was the person we would call if or when we needed to replace our HVAC. This past spring our HVAC again had an issue of which we messaged Bob again immediately. He was quite busy that day but took the time to diagnose our issue over the phone as my husband is quite handy and was able to climb into our attic and troubleshoot with Bob on the phone. He had the part on hand for us and was able to leave it in his mailbox for us to pick up later that afternoon! We decided that we would need to replace our HVAC by the end of summer and told Bob we would be calling as soon as we were ready to do so. Last month we decided to finally replace our HVAC. Bob and Brian quickly came out and listen to what we wanted to do and made recommendations that placed our new unit in a cooler area to allow it to be more efficient! I was so impressed that he took the time out of his day to really listen to what we wanted and needed to ensure we would be completely happy with the end result. This is so hard to find in services nowadays! Bob expedited our process and kept us informed as he ordered our new system and he quickly had us an appointment to install the new unit. Bob and Brian put in our new HVAC and ensured we were completely happy with the result. Silva's HVAC are beyond amazing! Bob and Brian really care about their customers and are entirely committed to ensuring the highest standard of work is complete! In todays day and age it is very hard to find a company that is willing to go the extra mile for the customer and really cares about QUALITY ! If you are in need of HVAC services, I beyond recommend calling Bob and Brian, you will NOT be disappointed!

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