SERVPRO
2nd, Ironton, OH

SERVPRO Reviews

4.4 stars based on 25 reviews

Featured Comments:

• J

  Jill Welsby

  1.0

  This branch came to NYS to assist flood damages. Basement had city sewers back up into it. They did not complete job. Left basement smelling of sewage and visible residue remain. They agreed the job was unacceptable and came back to complete job and basement was no different than before. Walls were untouched. No appliances moved, floors still had black filth all over, etc. Absolutely no odor elimination was done. Lied about the time spent at our home cleaning. Our security camera says otherwise. Spent a total of 20 min. to "clean" an entire basement. HOMEOWNER BEWARE!!! GO ELSEWHERE!!! Their slogan of "like it never happened" clearly did not apply to our home.

• D

  Donald Handley

  5.0

  I have been blown away by the craftsmanship and customer service provided by Servpro. My home has recently been affected by a house fire and sustained major smoke damage, So we called on Servpro for help to fix our home. The customer service they provided was unbelievable as well as their workmanship. All odors from the fire were completely removed. The workers who provided the service were professional and came up with intuitive solutions that I never would have been able to think of myself! They worked with us to make sure that everything we wanted was achieved and perfected. They went above and beyond all of our expectations. The craftsmanship was great as they re-did the flooring, paneling, drywall, lighting and repainted the entire interior of our home, With such a large task presented to them, they performed quickly and efficiently with an overall great look. I was amazed at the work put in and so was my family. When our friends and family saw our new basement and how the rest of the restored house looked they were amazed! With such a fantastic experience with Servpro, I would highly recommend them to everyone and if a similar problem ever presents itself, I will be sure to contact them again.

• A

  Allen Cochran

  5.0

  They were wonderful. I was very satisfied with both the cleanup and and restoration of my home. They always came when they said they would and they were always were on time. The work looked great. This was an excellent service I would recommend to anyone.

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