Service First AC Repair
Mainland, San Antonio, TX

Service First AC Repair Reviews

4.5 stars based on 287 reviews

Featured Comments:

• K

  Kristy Clendening

  5.0

  Javier with Service First installed a new Central Air unit in my home, and he did an excellent job! It didn’t take long at all, there was minimal interruption during the process, and he kept everything clean and orderly. I was super impressed! He knew what he was doing and I so appreciate it!

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  Response from the owner

  Kristy, I'll be sure to pass this along to Javier! You deserve nothing but the best service. If you ever need another hand, just let us know! -Robert O., General Manager

• A

  Amy E

  5.0

  I needed a part replaced and Joshua was extremely helpful and knowledgeable! He had the part with him and it was replaced quickly. He took the time to explain the different HVAC components and gave me a heads up on what to expect based on the current condition and when it would be time to replace the unit. Will be using them again.

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  Response from the owner

  Dear Amy E, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -Service First AC Repair

• B

  Bethany Pierce

  5.0

  Great experience with Marcos, Javier, and Alex- Wednesday morning I noticed dripping noises coming from my AC unit and thought the drain system might have a blockage. When I was finally had time to call Service First later that afternoon, they were able to schedule a technician to come out right away that evening. In fact, they even reached out to see if I was free and interested in a technician dropping by earlier than scheduled (an offer I appreciated but wasn't able to make work). When Marcos arrived, he got to work testing the system and determined that my unit had frozen over because it had been leaking freon. He checked for leaks then loaded it with more freon to test the pressures and from all that it appeared that my TXV valve needed to be replaced. He told me the addition of freon would be a temporary measure to keep the AC working while he checked with the office for parts and availability to schedule a repair. On Friday, he reached out again to give me a quote for the valve replacement and also mentioned that if I was interested they could also quote me for replacement of my entire unit, which was 13 years old. I decided to have the whole unit replaced, as it had started making noise each time it switched on and still ran on the old R22 freon which is no longer easily available in the US. They were able to schedule replacement of the unit right away and came by a few hours later to replace everything. Javier, the lead installer, and Alex, his assistant did a great job dismantling the old unit, installing the new one, and cleaning everything up in the span of a few hours. They frequently updated me on what they were doing, tested everything thoroughly, and made sure to explain the new system to me before they left. I honestly wasn't expecting them to be available so quickly, especially now that the weather is getting warmer. I was very pleased with the prompt and professional service and will definitely be a returning customer the next time I need my AC or plumbing serviced.

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  Response from the owner

  It was awesome helping you replace your AC unit, Bethany! Helping our customers save time and money on their HVAC repairs is what we're known for. We pride our business on professionalism and punctuality, so it's great to know we're hitting our marks. If there is anything more we can do for you, please reach out. -Robert O., General Manager

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