Sears Heating & Cooling
Cleveland, Columbus, OH

Sears Heating & Cooling Reviews

4.9 stars based on 1713 reviews

Featured Comments:

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  Emily M

  5.0

  I could not be happier that I called Sears Heating & Cooling when our furnace started short circuiting, and stopped keeping the house warm! From the beginning of the process with a service technician coming out to diagnose the issue the day I called, a same day estimate, and furnace installation 2 days later (per my choice, next day was available), everyone I interacted with was friendly, respectful, knowledgeable, and exactly what I was hoping to find in a local company. This is a down to earth and straightforward company you want to work with when something goes wrong. One of the owners, Jamie, was even the person who came out to give us an estimate. As a first time home owner going through the first winter in our home, having to replace a furnace was a big blow, and overwhelming. Everyone took the time to answer my *many* questions in depth, and twice if I wasn't understanding the first time. We have a dog, and the first day of this I was working from home, so there was a lot happening. A huge thank you to Wally for giving me time to finish up a meeting before we talked about the furnace, can't begin to tell you how much I appreciate that!! Additionally, the available financing options have been a huge help in making this decision, and purchase, as easy as possible. Aaron, Wally, Jamie, Carly, Joe, and Trey thank you all very much for your help and time! We're looking forward to spending the rest of the winter warm and cozy. I will definitely recommend Sears Heating & Cooling to friends, family, and colleagues in the future.

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  Response from the owner

  Thanks so much for the great review! We will show this to the team!

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  Lillian Mauller

  5.0

  Our furnace gave out yesterday and we called Sears heating and cooling because we use them for heating and cooling maintenance and we trust them. They got us set up right away. Trey was at the house this morning at 9:30am to replace our furnace. We were really impressed with the fast service. He was very professional and answered all our questions. He was very courteous and personable. We will continue to use this company for any heating and cooling issues we might have in the future. We strongly recommend them.

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  Response from the owner

  Thanks so much we will show this to the team!

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  Michael wood

  5.0

  Cody called ahead of appointment time. Earlier then expected due to the window time given by Sears Heating & Cooling gave us. Arrived and went right to work. Excellent service Cody provided. Gave us a review of the service he provided and one item he found need repaired and the understanding why it was so needed. Also recommendation for future needs or up grades. Cody is great at his profession and provides insight and understanding. He is a kind and welcoming person. Thanks to CODY. Five STARS.

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  Response from the owner

  Thanks so much! We will show this to the team!

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