Sears Heating and Air Conditioning
Enterprise, Wixom, MI

Sears Heating and Air Conditioning Reviews

3.9 stars based on 40 reviews

Featured Comments:

• J

  Judy J

  4.0

  Our new windows are wonderful! We liked the work of our contractor, Jim. We did feel a bit confused by the lack of communication from the beginning to intstallation..4 months was a long time to wait.

  ---

  Response from the owner

  We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

• M

  Mark Ramsey

  5.0

  The salesperson & installation contractors were great. Smart, helpful and thorough.

  ---

  Response from the owner

  Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.

• B

  Betsy Brown

  1.0

  The tile installers were terrific, and the end result is just what we wanted. Scheduling with the office, however, was a train wreck. Their lack of communication and follow-through delayed our project by at least a month. We thought we had an install date, then no one showed up. We couldn't get anyone from the office to return our calls. Finally, we found contact info for the district manager and he got us on the schedule. Service this bad should be called out.

  ---

  Response from the owner

  Thank you for taking the time to bring this to our attention Betsy! We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the improvement to [email protected] and we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

More reviews (2)