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This page contains information related to Robin Aire Service Company in Wall, Wixom, MI which locates proximate to you. You can find detailed information of the hvac repairing service like opening hours, addresses, phone numbers.

Robin Aire Service Company in Wall, Wixom, MI | HVAC Near Me

Robin Aire was an excellent experience from beginning to end. Everyone that came to us was punctual (right at the start of the time window they scheduled... to the minute! I never get that with any service company). They were thorough and made sure to listen to our concerns and gave us quote options. Their work was excellent and they did a phenomenal, clean job. I was extremely satisfied with their service and their employees I met-- all extremely professional and polite. I'll definitely hire them again.

Thank you for your kind words. Our team at Robin Aire takes pride in providing outstanding service to our customers. Glad your experience was a great one.

I scheduled an appointment to have 2 dampers in my venting repaired or replaced.  They scheduled an appointment the next day which was amazing, but didn't have the parts to actually repair/replace the part (they installed they system) and charged $89 for the visit.  They then called the next day to let me know that it would cost an additional $600+ to replace the two dampers.  I was able to replace them myself for $200 and 15 minutes of time.  Unfortunate experience as I have had great service from them in the past.

Hi Tiffany, we try are best to have every part to repair most common issues, but unfortunately we cant carry all parts on a service van. Sounds like it worked out for the better because in this instance you were able to make the repair yourself and save some money in the process. That's pretty cool!

On time, polite, clear on what was happening. Walked me through and explained new thermostat and helped me access from my phone. Left everything clean.  Very professional. I think training a newer hire - like to see that. There is a great need for service professionals.  And this company has always acted in a professional manner in the nearly 20 years we have used their services.

Thank you for the fantastic review Marcy! We are so happy to have you as a customer over all these years.

I had a great experience, Austin was very friendly and professional, cost was lower then initial quote, job done quick and after inspecting furnace flue vent they had parts on hand to complete repair same day. Very satisfied.
Call office was also very helpful.

This is great to hear, Steven. Thank you for the five star review and great feedback regarding your experience with Austin!

I contacted your firm because my boiler was leaking water and the first floor heat system was not operating. The technician replaced the leaking part and continued to research why the first floor was not heating. He spent some time on the problem and after much conversation he speculated that there was a leak somewhere preventing the first floor from heating and suggested I contact a leak detection specialist to find the leaking pipe. He departed and I still had no first floor heat.  After speaking with la leak detection company I decided to contact another service provider for a second opinion. The technician inspected the boiler and asked me to dial up the first floor thermostat and observe the results. Heat was now on for the first floor. I am very disappointed in the quality of your service for the amount of your service call. I assure I will not use your services in the future along with the company that recommended you. A $700.00 dollar repair was not good value.

My furnace stopped working Sunday night/Monday morning. I called and Robin Aire said they would schedule an after hours appointment the next day for my emergency. Thankfully they had a cancellation happen and they were able to get me a technician out even earlier. Brian was my tech and he was super helpful, friendly, quick, and personable. He diagnosed and fixed the furnace within an hour. I scheduled my next regular maintenance on the spot. They are so helpful and it’s great they’re local.

We are happy Bryan got you back up and running! Thank you for the five star review, Graham!

Mike came to the house and inspected our old furnace. Arrived within the designated time, very professional and took time to explain issues to my husband. We decided to replace the furnace. A new furnace was ordered and installed six days later. The guys that replaced the old furnace were very prompt (arrived at 7 am!) and were very professional. They worked until 7 pm to complete the replacement and run us through using the new thermostat. They cleaned up all debris and even swept the basement stairs and area they worked in! To everyone we were in contact with at Robin Aire, thanks for keeping us warm through some of the coldest temps we have had so far this year!

Never great when you heat goes out.  Robin Aire came out within an hour of me calling them.  They quoted a fair replacement cost and scheduled for a next day install.  Additionally the service/sales person was so nice to me and my dogs.  He answered all my questions and made me feel like he cared about me.

Wow! Thanks for the fantastic feedback Lee, happy to see we were able to turn this job around quick and get the "heat" restored in these colder temps.....

There serviceman was professional &  very, very thorough.  Then he took as much time as needed to explain the work & my options.  I have used Robin Aire for years, plan to continue to do so & would highly recommend them.

Thank you for the great feedback, Richard! We are thrilled to have had you as a Robin Aire customer through the years.

Our furnace went out so i decided to try this place becuase it had so many good reviews. I texted their chat at around 11am because i was at work and couldn't call. I received a response saying how much and around when they would show up (5-9pm). So I responded saying sounds good and asking an additional followup question. No response to my message to confirm my appointment. Around 4pm i decide to call just to confirm my appointment because i never received one. I was told on the phone, yes my service is scheduled and a tech would be out between 5-9pm and I'd receive a call prior to arrival. 9pm nobody has arrived or called. We are freezing. Call and talk to after hours line and the lady has no info. Says we'll receive a call back. That was 30 minutes ago. Trash company. Wont be using ever again
Update: still never received a call the next day, and because they never showed up our pipes froze. Thanks

Chelesa, I am so sorry this happened to you. This is not the type of experience that should happen to anyone. Again i apologize 😔
I would love to talk on the phone and gather more info about what happen in an effort to resolve this from happening agian to someone else in the future. Call me, 248 319 1040 Matt

Robin Aire Service Company
Wall, Wixom, MI

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