Sears Heating and Air Conditioning
American, Longwood, FL

Sears Heating and Air Conditioning Reviews

4.2 stars based on 71 reviews

Featured Comments:

• D

  Debrah Kendall

  5.0

  We had a new HVAC system and inside air handler with new thermostat installed. The technicians we on time and did a fantastic job in a timely manner. They were very friendly and knowledgeable. They made sure that we knew how to use our new thermostat before they left. We will use Sears Home Improvement in the future.

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  Response from the owner

  We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

• F

  Fred Higgins

  1.0

  Replacement windows and sliding glass doors. Cost $14,000. Communication sucks, staff not capable of connecting you to the correct person and when contacted they BS you and are not professional at all, don't know what they are doing or how to do their job. Sales manager not capable of ensuring the job gets completed. Will not talk to his customer when questions are asked. Final inspection completed 3 months ago, July 31, 2021 and window installation still not complete. Have parts of windows stacked on the window sill. Stay away from this company if you want your project completed to your expectations.

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  Response from the owner

  Thank you for taking the time to bring this to our attention, Fred. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

• D

  DK Malhotra

  5.0

  We hired Sears third time, because our first time experience was excellent. And now they have completed the job second time also, I am looking forward to hire them again. They really do an excellent job!

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  Response from the owner

  Awesome! Thanks for sharing your wonderful experience that you received not only once, but TWICE. We appreciate your business and thank you for using us again and again. ^ms

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