Sears Heating and Air Conditioning
72nd, Tacoma, WA

Sears Heating and Air Conditioning Reviews

1.7 stars based on 3 reviews

Featured Comments:

• K

  Kelly O'Kelly

  1.0

  Waited 2 hours and 18 minutes, the tech never showed. This was for an A.C. quote! They kept promising if we waited 15 more minutes that the tech would show up, finally got a hold of a customer service rep that was honest and said that they were still at the previous appointment. 100% Sears fault for over scheduling reps and not notifying customers.

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  Response from the owner

  Thank you for your comments. We understand your disappointment and would like to look into your situation for you. Please send us an email to [email protected] with your name, address and phone number associated with your account we have on file so we can review for resolution. ^AM

• A

  Alec Borchardt

  3.0

  I've never been to this business. The robots are broken, they don't know where I am.

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  Response from the owner

  Dear Alec, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please send us a message to https://www.facebook.com/SearsHomeServices/, with your name, address, and phone number associated with your account. Please reference this review, thank you