Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).

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Usually as busy as it gets

The Home Depot

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East Texas Title Company of Gregg County

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Rock City Mechanical

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North Texas Job Corporation

This page contains information related to Sears Appliance Repair in McCann, Longview, TX which locates in your neighborhood. You can discover detailed info of the hvac repairing service like opening hours, addresses, phone numbers.

Sears Appliance Repair in McCann, Longview, TX | HVAC Near Me

Great work as far as the technician but 2 weeks wait for the first appointment,  then another 2 weeks for ordering parts and coming back. I thought the wait was excessive, cant fault the work.

Thank you so much for the kind words Patrick! We are glad to hear you had such a positive experience. Thank you for sharing your feedback!

Dan is a very skilled technician on Lawn Tractors. This is the third repair he has made on my Craftsman Lawn tractor that is 14 years old. He also gave me his opinion that, in its current condition, should last me another 5 to 10 years.

We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

We had our refrigerator compressor replaced on a 7 year old refrigerator.  The compressor was covered by the 10 year part warranty.  We paid more than 600 dollars in labor.  The compressor has been making noise since the replacement.  Now it's not working.  We had an appointment for 7/12  and at the end of the day, the call center told us the appt was canceled by mistake.  We now have an appt for the 26th, 2 weeks from today.

David Campbell, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to  https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

CLOSED  :  update/ apparently a home appliance and furnishings store has occupied the old Sears building in the mall. I tried to find a location to visit and purchase repair parts for appliances made and bought at Sears. Apparently you must have a Sears repairman come to your house and repair your Appliance or order the repair part online. If there is such a place that sells lawn mower and refrigerator and washing machine parts made by Sears, they should do a better job of advertising because I had no idea that they had closed the store on Judson Road where you used hey be able to purchase repair parts. It is not very often most of us use or need a part from there so it has been a couple of years at least since I have tried looking until recently.

Thank you, Vincent Slaughter Sr, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.

1st tech came out and told me noise was because I packed my freezer wrong,  then he put a piece of foam tape on the compressor.  The 2nd tech was to be here between 8AM and 5 PM  well it 4:30 PM now and haven't seen  or heard from them .

Dear Ronald, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to  https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Website did not allow online ordering or local stock availability.   Worthless.

My Dishwasher repair experience with Sears was Excellent.  The repairman kept in touch with me on his arrival time and was punctual.  He was very knowledgeable about my appliance and took the time to find the problem.  He also gave me neat little tips to keep my dishwasher in great condition.  I learned a lot from his willingness to share and appreciate the great work he did to repair my dishwasher.  I would highly recommend the repair service plan to anyone.  FG

This was bad from every angle you could look at it. After paying for months on a Sears Home Warranty Contract, the opportunity came up to use it when my Washing machine started acting up. Set the appointment, took the afternoon off from work, the kid finally showed up but wouldn't look at it because the model number was illegible. He said he couldn't look at it because he wouldn't be able to order parts without the model number. I get that but he didn't even know yet whether parts were going to be necessary. i get on the phone with GE, give them the serial number and had the model number within minutes but the kid was already gone. I call the kid's cell phone, told him I had the model number and to please call me back. He didn't so I call Sears Warranty back and they said no problem, they would send him right back. Waited a couple of hours. Called Sears back and they said to be patient, he was coming. Never came. This was a Friday. Called back on Monday, they rescheduled, I took another half day off, they never showed despite repeated promises that someone would be there. Finally Sears Warranty gave up on their own service team and contracted a third party company. I take off another half day but this company showed up just as they had promised. They told Sears the Washer was fried. Sears said that particular problem wasn't covered by the Sears Home Warranty I lost a day and a half from work, spent somewhere around 8-10 hours on the phone or on hold, and $40/mo. for ten months and got nothing.

Hi Jim!
Thank you for taking the time to let us know about what is going on! We hate to see that you have had so many issues and would love to look into this for you. If you would please email the name, address, and phone number associated with the order to SHSSocialcare890@searshc.com we would be more than happy to look into this for you. We appreciate your business and look forward to assisting you.

Very thorough and conscientious service.  Timely and efficient!  Appreciate tech being timely and keeping me informed and explaining things as he was making the repairs.  Sears has been my best local appliance repair experience!

The technician that came and repaired our Kenmore Elite was very knowledgeable and proficient. Though his first visit was to troubleshoot and order the necessary parts, he went the extra mile to provide us the number we could call to try and move our service date up since our appliance had been down for so long and we had to wait longer after the parts were delivered. When the parts arrived, we made the call and was able to reschedule a week sooner to get the parts installed. I'd give it a five star if the down time on our appliance was shorter.

Sears Appliance Repair
McCann, Longview, TX

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Sears Appliance Repair Reviews

3.9 stars based on 106 reviews

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