Sears Appliance Repair
Cortez, Brooksville, FL

Sears Appliance Repair Reviews

4.3 stars based on 234 reviews

Featured Comments:

• J

  Jim Kvochick

  2.0

  Outrageous costs for diagnosis and service. The part cost was about 1/3 of the price of a new microwave. Total time from initial request, to actually being onsite, to actual diagnosis, and final repair was about a month. I would only use this service in an absolute last choice going forward, and I would never recommend this service to anyone else. The only bright spot was Tom the service technician who is top notch. The rest of the organization is at best “poor but passing”.

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  Response from the owner

  Thank you, Jim, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.

• A

  ALVIN WIEDERRICH

  5.0

  * This was the best repair service that I have ever received through my AHS contract. The technician replaced the defective heating element and thoroughly cleaned up afterwards. Thank you!

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  Response from the owner

  Dear Alvin, Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

• M

  Mary Hoskin

  5.0

  Our refrigerator gave out early Saturday morning. We called Sears right away. They gave us the first available time slot on Tuesday. He was a bit late, but knew what he was doing right away. We asked questions, and he answered them. It was a lengthy repair. Well done!

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  Response from the owner

  Thank you for sharing your review, Mary H. We are happy to hear that you were pleased with your service. We apologize for the inconvenience of having to wait between appointments. We take all reviews as feedback on how we can improve our service. We thank you for your business and look forward to servicing you again in the future

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