Sears Appliance Repair
Church, Watertown, WI
- Phone:
- +1 920-245-3514
- Website:
- https://www.searshomeservices.com/locations/appliance-repair/wi-watertown/1720-s-church-st?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
- Address:
- 1720 S Church St, Watertown, WI 53094
- Hours:
- Thursday6AM–10PM
- OPEN NOW
- Reviews
- Map
Sears Appliance Repair Reviews
2.4 stars based on 5 reviews
Featured Comments:
L
Linda Ruesink
4.0
The technician sent did a great job of replacing the needed part on our refrigerator and doing the annual maintenance check. However, the system Sears now employs to schedule appointments is very poor. It has been difficult to reach them by phone, and they do not allow you to order a needed part or schedule your maintenance appointment along with the repair to the same appliance, which is wasteful, poor management of technician time, and extremely frustrating to the clients. Sears is not the great appliance service company it used to be.
Response from the owner
We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
R
Ron Kassner
1.0
Very poor service. Same technician from first visit to my house after asking for someone different. Did no testing just guessing different problems with no repair attempted. Just part changers and not a true service technician. First trip it was the refrigerator is not level but is fine and next visit she said it was the fan motor. She did not test the fan motor just wanted to change it and try that. A continuity would have told her if that was the problem. I would never have them come and do anything for me again. Don't waste your money on these guys. I rated them one star but if it could go negative 20 I would pick it.
Response from the owner
Ron, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.