Sears Appliance Repair
Cheshire, Lanesborough, MA
- Phone:
- +1 413-233-4374
- Website:
- https://www.searshomeservices.com/locations/appliance-repair/ma-lanesboro/rt-8655-cheshire-rd?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
- Address:
- 8655 Cheshire Road, Lanesborough, MA 01237
- Hours:
- Monday9AM–10PM
- CLOSED
- Reviews
- Map
Sears Appliance Repair Reviews
4.5 stars based on 168 reviews
Featured Comments:
E
Elizabeth Masiero
1.0
The technician was here for about 15 min. He said he would do a diagnostic Analysis of my dryer. He was also supposed to clean my washing machine as I paid the $50 to have the service done. When he was done he told me the control board was bad and I need to get a new machine. He said he moved my machine back to check the pipes but I can tell he did not move it. He also did not clean the machine as he told me he’s a technician and he doesn’t clean machines. He pretty much took a paper towel and got some hair out of the drum then told me that I can get the mold out myself using white vinegar! He told me I needed a new dryer. I had a friend take a look at it and he said I did not need a new machine it just needed a new motor. I ordered one on Amazon and he installed it for me. it works like a dream now! My friend simply read the paper that came with the machine that said when the machine stops turning after a few minutes, the problem could be it needs a new motor. So he checked it out and it did need a new motor. It was burnt! Don’t you think the technician should’ve known that? What a waste of money……. I gave him $169 for a wrong diagnosis and a job he did not do. I could kick myself. I am very upset and will call seers to report it.
Response from the owner
Dear Elizabeth,, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
m
marian rapoport
5.0
The washing machine is now running perfectly. I couldn't have asked for anything more. The service was professional and personable. I would definitely call Sears Appliance Repair again.
Response from the owner
Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
J
Jenny Fenig
5.0
Wonderful work! Our 11-year-old dryer is like new again. Thank you so much.
Response from the owner
We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
More reviews (7)