HVAC

Sears Appliance Repair
Center, Abingdon, VA

4.0

(48)Check map

Phone:
+1 276-991-3070

Website:
https://www.searshomeservices.com/locations/appliance-repair/va-abingdon/300-towne-centre-dr?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair

Address:
300 Towne Center Dr, Abingdon, VA 24210

Hours:
Tuesday6AM–10PM
OPEN NOW

Reviews
Map

Sears Appliance Repair Reviews

4 stars based on 48 reviews

Featured Comments:

P
Paul Nelson
5.0

Old condensate drip pan, galvanized steel, rusted up and clogged leaking water into the bottom tray of the refrigerator side. Bought a new drip pan, sprayed front, back, bottom and sides with Rustoleum metal primer and paint. Put 5-6 coats on over several days. Tech said this is a GE point of failure by design. Had this tray been made of plastic or aluminum, this failure point would never occur. He thinks we will not have this problem in the future with it being painted and sealed properly. 🤞🤞 I hope so…
Response from the owner
Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!
A
Amanda Whitley
2.0

They were quick to respond. 1st visit was great. The technician was professional. Found that a hose needed to be replaced. Ordered the part. They came out for the 2nd visit and a different technician put the part on. Forgot to put the bottom plate on. Sold me a warranty. The dishwasher didn’t leak anymore but it didn’t heat up. Called them back and he said it was my heat pump. After insisting it was not he said he fixed it. He didn’t charge anything. It washes a little better but the steam doesn’t work. I am cancelling my repair and I guess I will get another dishwasher even though I feel like the man just didn’t know what he was doing.
R
Raymond Smith
1.0

My dryer was successfully repaired on the second visit of the repair man. It took less than 10 minutes to install a part that was the problem. I only wish that these guys were better stocked in their vans. It took 2 more weeks of waiting before I was able to use my equipment again. I also wish that the telephone representatives were better able to speak English. A problem that is becoming far too evident with companies like SEARS.
Response from the owner
Thank you for posting a review, Raymond, and we’re sorry to hear that your experience was not of the quality you expected. We take all reviews as feedback on how we can improve our service. We appreciate your business and hope to assist you in the future.