Sears Appliance Repair
Navarro, Victoria, TX
- Phone:
- +1 361-633-6953
- Website:
- https://www.searshomeservices.com/locations/appliance-repair/tx-victoria/7508-n-navarro-st?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
- Address:
- 7508 N Navarro St, Victoria, TX 77904
- Hours:
- Monday9AM–10PM
- CLOSED
- Reviews
- Map
Sears Appliance Repair Reviews
4.1 stars based on 96 reviews
Featured Comments:
R
Rosario Corpus
1.0
The Sears repairman broke the bolt that holds the plate over the gear that needed to be replaced. He ordered parts. A different repairman came back and was unable to fix it because of the broken bolt. He said he had to break it more and we would have to order more parts. In what universe do you call a repairman to break your machine!!! It's irreparable now!!!
Response from the owner
Rosario Corpus, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
D
Darcy Warren
3.0
Initial review: The first two customer service representatives I spoke with on the phone were rude. The third was polite and helpful. The repair man showed up in the allotted window and the repair was done correctly. Update: I have been dealing with this company for two years. I'm really glad I got the warranty, because three of the five warranties I got from Sears have been necessary to utilize. This repair men are always respectful and helpful, but they NEVER have the parts necessary to make the repairs. They ALWAYS have to order parts and come back later to complete the repair. Even when you know what is wrong with the appliance, and tell the person with whom you made the appointment.
C
Chris Culak
5.0
We have an extended warranty for our HVAC system that includes free semi-annual maintenance visits. The last couple of times Sears sent someone out, they spent less than 10 minutes inspecting it. When we've hired a contractor at our own expense, the inspection and maintenance check was much more thorough and took at least 30 minutes.
Response from the owner
Hi there Chris! Thank you for your detailed review. We constantly look for new ways to make our process better for our members. We appreciate you took the time to inform us of your experience and we look forward to gain your confidence with us in the future! ^OC
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