Sears Appliance Repair
Center, Westminster, MD
- Phone:
- +1 410-698-4362
- Website:
- https://www.searshomeservices.com/locations/appliance-repair/md-westminster/400-n-center-st?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
- Address:
- 400 N Center St, Westminster, MD 21157
- Hours:
- Monday9AM–10PM
- CLOSED
- Reviews
- Map
Sears Appliance Repair Reviews
3.8 stars based on 69 reviews
Featured Comments:
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Crystal R
1.0
The tech that came out was rude, she tried to sell me a service cleaning on my refrigerator for $50 when its free to me because of the worry I have on it. She was dismissive about the problem i was having with my refrigerator & basically said it was my fault. There wasn't a problem. Well there is a problem I had to call again before the water filter was still leaking & wasn't dispensing ice or water anymore. The new tech was helpful & way better then the first.
Response from the owner
Thank you, Crystal R, for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
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D H
5.0
Technician was extremely friendly, courteous, and informative. He diagnosed the problem and was able to successfully solve the problem of a wire that had disconnected and grounded itself under the drum. He reattached it and ensured the dryer was blowing plenty of hot air -- so much so that we renamed it Dryer Trump.
Response from the owner
Thank you for sharing your review,D H. We are happy to hear that you were pleased with your service. We apologize for the inconvenience of having to wait between appointments. We take all reviews as feedback on how we can improve our service. We thank you for your business and look forward to servicing you again in the future
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Shawn Carver
1.0
Very unhappy with the service. Had a dishwasher that leaked. I told the tech that the leak happens at the end of the cycle. He said he couldn't wait that long. Left without seeing the problem and still charged me $89.00. I have been calling the company for a refund and they first said 72 hours, then they said 10 days. The third time I called they said 14 days. I made a complaint with the BBB. I wouldn't use this company again.
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