Schalburg Heating & Cooling
IN-42, Terre Haute, IN

Schalburg Heating & Cooling Reviews

4.1 stars based on 36 reviews

Featured Comments:

• h

  harold lyndley

  1.0

  Have attempted multiple times to contact this company for service or replacement of my ac, without any response. asked them if they would at least send me an estimate or have someone come check out my equipment, but they cant even email me back.

• A

  Anthony Carton

  1.0

  If you use them, make sure to check your invoice prior to paying as they charged us for 2 and a half hours of labor for an hour and a half job. Luckily I caught it. Wonder how many other people they’ve ripped off! Technician was friendly and that’s the only reason they deserve the star. We have used them for almost two years and will not return as a customer.

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  Response from the owner

  Mr. Carton, we regret there was a confusion on your invoice. As per our phone conversation , we have got the issue resolved to everyone's satisfaction. We take great pride in our honesty and reputation.

• E

  Esther Anderson’s

  1.0

  Worst customer service ever. Our air conditioner has been leaking all summer...I have called at least 15 times. I slipped on the water on the garage floor and fractured my ankle. They treated it like a joke. The last time the repair man was here he said the unit could be replaced or parts replaced with No Hassle Replacement. I have called and the receptionist almost laughs at me. So sad in the time of uncertainty, ugliness in the world that a customer is treated that way.

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  Response from the owner

  Mrs. Anderson, we have addressed your concerns each time an issue has come up. In no way would we ever mock a customers' concerns. As you know, we have been waiting for your no hassle replacement unit from the factory. Shipping has been slow with the current environment and we have no control over that. We have made another call to the factory and your unit has shipped. We will contact you directly with more details.

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